Business Support Assistant

Location: Waterlooville, Hampshire

Salary: Support staff Grade C1, Salary £25,186.00 (FTE), Actual Salary £13,436.68 Per annum

Job Type: Permanent, Part Time, 40 Weeks per year (term-time only plus 5 days)

Working Hours: 22.5 hrs per week, Monday to Friday 10am-2.30pm (with no break)

About the role: The Governors are seeking to appoint a Business Support Assistant to join our hardworking, committed and enthusiastic Business Support team. The Business Support Assistant's role is to provide administrative services to support the teaching and learning of the school. Ideally, the successful candidate will have experience working in a similar role within the school environment, although this is not essential. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos.

Key Responsibilities:

• Customer Service: Act as first point of contact for general parent/pupil/visitor enquiries, responding within standard procedures or referring the enquiry to an appropriate destination. Promote the image of the school in all contact with the outside world.
• Administration: Day to day locker management, opening and issuing new keys to students and updating spreadsheet to reflect changes. Provide lunchtime cover and absence cover to Reception as required. Provide high quality administrative services to support teaching and learning. Liaise with other staff, pupils, parents/carers and external agencies. May be required to mentor or supervise Business Support Assistants. To keep abreast of national and local developments in education. Comply with individual responsibilities, in accordance with the role, for Health and safety in the workplace.
• Other Key aspects of the role involve: Management of Edukey tracking software to include: Staff Management and Teamwork Welfare / First Aid Fire Marshall Working in accordance to School Policies and Regulations.

The duties above are neither exclusive nor exhaustive and the post holder may be required by the Headteacher/SBM/BSM to carry out appropriate duties within the context of the job, skills and grade. Further details related to the position can be found in the Application Pack on our website or is available on request.

About You:

Essential:

• GCSE (or equivalent) in English and Maths
• Good organisational skills
• Good time management skills
• Skilled at paying attention to accuracy and detail
• Excellent interpersonal skills, verbal and written
• Ability to form and maintain appropriate relationships and personal boundaries with children and young people
• Values and respects the views and the needs of children and young people
• Displays commitment to the protection and safeguarding of children and young people
• Ability to work in a Catholic School, sensitive to the ethos
• Excellent communication skills
• Ability to work under pressure
• Stamina, initiative and resilience
• Confidentiality and discretion
• Good Health
• Strong commitment to team-working and partnership

The following would be desirable:

• Previous experience in a similar role
• Experience of working in an educational establishment (mixed comprehensive School)
• Experience of developing positive relationships with a range of different students
• Excellent I.T skills including Microsoft Word and Excel
• Previous experience of working with schools SIMS system
• Understanding of school's role in the Community
• Understanding of the core purpose of Oaklands Catholic School and Sixth Form College
• Ability to forge and maintain good relationships with staff and students
• Sense of humour

Benefits:

• Generous pension scheme
• Free onsite parking
• Access to the canteen serving delicious home made hot and cold food
• An active staff association which organises staff socials throughout the year and an emphasis on staff well-being

Additional Information:

Closing date: Sunday 22nd February 2026 5pm

Interviews: Week commencing 23rd February 2026

Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete.

Candidates with previous job titles and experience of; Business Admin Assistant, Office Administrator, Administrator, Customer Support, Customer Service Administrator, Administration Clerk, Education Administrative Assistant, Business Support, Executive Assistant, Office Assistant, Office Coordinator, may also be considered for this role.