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- Tasks: Support IT systems in a care home environment and assist with tech training.
- Company: Join a compassionate care home provider that values family and community.
- Benefits: Enjoy increased annual leave, cycle to work scheme, and extra days off for milestone birthdays.
- Why this job: Be part of an innovative team making a real difference in people's lives.
- Qualifications: Ideal for tech-savvy individuals eager to grow in IT or technology-related fields.
- Other info: Hybrid working model with 2 days in the office; salary of £30,000 per annum.
The predicted salary is between 24000 - 36000 £ per year.
We are a growing Care Home provider who deliver high quality, kind and compassionate care. For our residents, joining one of our Homes is like joining our family - and we make that no different for our new colleagues. We aim to understand your values and motivations to ensure that we are the right employer for you.
We offer some excellent rewards & benefits including:
- Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme - save money on commuting costs and improve your health at the same time.
- Milestone Birthdays - get an EXTRA day off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&Cs apply).
- Recognition and staff appreciation initiatives.
- Long service awards.
- And much more.
Location: London/Hybrid Model currently 2 days a week in office
Hours: 40 hours per week (Monday - Friday)
Salary: £30,000 per annum pro rated if part time
Contract: 12 months
This role is an ideal opportunity for an innovative and driven individual who has the ambition to succeed and progress as a professional in an IT or technology-related field. This role will best suit a practically minded individual looking to join an innovative team. The successful candidate will enjoy managing the hands-on application of IT and technological systems in an operational environment.
Responsibilities include:
- Traveling to Care Home sites and supporting with the configuration and use of smartphones and tablet devices, and IT hardware including laptops and desktops.
- Assisting with the administration for central Apple and Samsung accounts that govern security on the devices in the Care Homes.
- Assisting the Project Manager with the retirement of Windows 10 across the business.
- Assisting the project manager with ICT contracts and consolidation of accounts and services.
- Liaising with the external IT provider to support the Care Home and central Head Office with IT issues.
- Assisting with training end users on IT systems.
- Creating guidelines to support end users with the correct and efficient use of systems.
- Staying updated with the latest industry trends, techniques, and technology.
- Other technology support related duties as required by the business.
We use a values-based approach to recruit to all our roles. Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family: Family, Integrity, Respect, Exceptional, Sustainable.
Apply now! If you're ready to start your journey and make a difference, then don't delay and apply today!
Technical Assistant in Chigwell employer: Oakland Central Ltd
Contact Detail:
Oakland Central Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Assistant in Chigwell
✨Tip Number 1
Familiarise yourself with the values and mission of our care home. Understanding our commitment to providing exceptional care will help you align your responses during interviews and show that you're a good fit for our family-oriented culture.
✨Tip Number 2
Highlight any relevant experience you have with IT systems, especially in a care or operational environment. Be prepared to discuss specific examples of how you've successfully managed technology in previous roles, as this will demonstrate your practical skills.
✨Tip Number 3
Network with current employees or professionals in the care sector. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Stay updated on the latest trends in IT and technology, particularly those relevant to the care industry. Being knowledgeable about current technologies will not only impress us but also show your commitment to continuous learning and improvement.
We think you need these skills to ace Technical Assistant in Chigwell
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand the values and mission of the Care Home provider. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience in IT and technology-related fields. Emphasise any hands-on experience you have with IT systems, especially in operational environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and care. Mention specific examples of how you've successfully managed IT projects or supported users in the past.
Highlight Relevant Skills: In your application, be sure to highlight skills that are particularly relevant to the role, such as experience with Apple and Samsung devices, project management, and user training.
How to prepare for a job interview at Oakland Central Ltd
✨Understand the Company Values
Before your interview, take some time to research the company's values and mission. Since they focus on family, integrity, respect, and exceptional care, think about how your personal values align with theirs and be ready to discuss this during the interview.
✨Showcase Your Technical Skills
As a Technical Assistant, you'll need to demonstrate your IT skills. Be prepared to talk about your experience with smartphones, tablets, and other hardware. If you have any relevant certifications or training, mention those too!
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, especially in a care home environment. Think of examples from your past experiences where you successfully resolved IT issues or trained users on new systems.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and the company. You might ask about their approach to technology integration in care homes or how they support staff development.
