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- Tasks: Assist with meal service, set up tables, and attend to residents' needs.
- Company: Join a caring team dedicated to providing exceptional hospitality in a luxurious setting.
- Benefits: Enjoy free meals, enhanced holiday pay, extra leave for long service, and more perks!
- Why this job: Make a real difference in residents' lives while working in a supportive and friendly environment.
- Qualifications: Previous hospitality experience and strong people skills are essential.
- Other info: Full-time, permanent position with a pay rate of £12.00 per hour.
Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents’ non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity. We offersome excellent rewards & benefits including: We offer all team members 1 freemeal per shift. EnhancedBank Holiday pay. Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave. Cycle to Work scheme Why not save money on commuting costs and improve your health at the same time. Milestone Birthdays – get anEXTRAday off to celebratethat special birthday. Company sickpay which is over and above the statutory entitlement. (subjectto length of service) Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C’s apply). Recognition and staff appreciation initiatives. Long service awards. And much more. Location: Hyllden Heights,Tonbridge Road,Hildenborough,Kent,TN11 9HJ Hours: 40 hours per week Pay: £12.00 per hour Contract: Full-time, Permanent Shift: Days What do you need to succeed: Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care this is the role for you. As a Hospitality Assistant, your key responsibilities will include: Assisting with meal service either in resident rooms or dining rooms. To ensure that water/drink jugs are regularly refilled in resident rooms. Help set up and clear down tables before and after lunch service. To maintain temperature records of fridges and service stations in the dining rooms. Maintain the Bistro to ensure a professional offering, which is fully stocked. Attend to residents non care related needs i.e. Opening/Closing Curtains, changing TV channels etc. To be successful in this role, you need to have/be: Essential Previous experience of working in a similar role within a luxurious setting. ‘Can do’ attitude and willingness to work with us in ensuring we support our residents with the best quality service. Customer facing experience including building working relationships with internal & external stakeholders. Personal Attributes: Reliable and punctual. Ability to work as an effective team member. A professional personal appearance and standards. Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment. Able to develop good working relationships and to represent the organisation professionally. Able to build trust and demonstrate an awareness and understanding of individual differences. Motivated to go above and beyond, and to work with passion and enthusiasm. Motivated to contribute towards the team and home goals. A commitment to grow and learn new things at work. Able to remain approachable and calm under pressure. Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family Family Integrity Respect Exceptional Sustainable Apply now! If youre ready to start your journey and make a difference, then dont delay and apply today! TPBN1_UKTJ
Hospitality Assistant employer: Oakland Central Ltd
Contact Detail:
Oakland Central Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Showcase your people skills! During the interview, emphasize your ability to build relationships with residents and team members. Share specific examples of how you've created a welcoming atmosphere in previous roles.
✨Tip Number 2
Demonstrate your passion for hospitality. Talk about what motivates you to provide exceptional service and how you go above and beyond to meet the needs of others. This will resonate well with our mission.
✨Tip Number 3
Familiarize yourself with the care home environment. Understanding the sensitivities involved in working with residents can set you apart. Mention any relevant experience or training that highlights your awareness of this unique setting.
✨Tip Number 4
Be ready to discuss teamwork. Since you'll be collaborating with various teams, prepare to share how you've successfully worked in a team before, especially in high-pressure situations. This will show your reliability and professionalism.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in hospitality, especially in luxurious settings. Mention specific roles and responsibilities that align with the job description.
Showcase Your People Skills: Since this role requires strong people skills, include examples of how you've successfully built relationships with customers or team members in past positions.
Express Your Passion for Hospitality: In your cover letter or personal statement, convey your enthusiasm for providing exceptional service and making people feel at home. Share any personal anecdotes that reflect your commitment to hospitality.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements and values mentioned in the job description. Use keywords from the listing to demonstrate your fit for the role.
How to prepare for a job interview at Oakland Central Ltd
✨Show Your Passion for Hospitality
Make sure to express your genuine passion for hospitality during the interview. Share specific examples of how you've gone above and beyond to make guests feel welcome and comfortable in previous roles.
✨Demonstrate People Skills
Since this role requires strong people skills, be prepared to discuss how you've built relationships with both colleagues and customers. Highlight any experiences where you successfully resolved conflicts or enhanced customer satisfaction.
✨Understand the Care Home Environment
Familiarize yourself with the sensitivities of working in a care home setting. Be ready to discuss how you would approach tasks that involve residents' non-care related needs, showing empathy and understanding.
✨Prepare Questions About the Role
Prepare thoughtful questions about the role and the team you'll be working with. This shows your interest in the position and helps you understand how you can contribute to the team's goals.
