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- Tasks: Assist with meal service, table setup, and resident needs in a luxurious care environment.
- Company: Join a caring team dedicated to providing exceptional hospitality in a supportive home setting.
- Benefits: Enjoy free meals, enhanced holiday pay, extra leave for long service, and a Cycle to Work scheme.
- Why this job: Make a real difference in residents' lives while working in a friendly, rewarding atmosphere.
- Qualifications: Previous hospitality experience and strong people skills are essential for this role.
- Other info: Flexible hours with a pay rate of £12.60 per hour; apply now to start your journey!
Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you!
We offer some excellent rewards & benefits including:
- 1 free meal per shift.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement.
- Extra annual leave for team members who work with us for 3 years or more.
- Cycle to Work scheme.
- Milestone Birthdays - get an extra day off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Long service awards.
- And much more.
Location: Maplewood Court, Northumberland Rd, Maidstone ME15 7TA
Hours: 0 hours per week
Pay: £12.60 per hour
Contract: BANK, Temporary
Shift: Days
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care, this is the role for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms.
- Ensuring that water/drink jugs are regularly refilled in resident rooms.
- Helping set up and clear down tables before and after lunch service.
- Maintaining temperature records of fridges and service stations in the dining rooms.
- Maintaining the Bistro to ensure a professional offering, which is fully stocked.
- Attending to residents' non-care related needs, i.e. opening/closing curtains, changing TV channels, etc.
To be successful in this role, you need to have/be:
- Previous experience of working in a similar role within a luxurious setting.
- 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer facing experience including building working relationships with internal & external stakeholders.
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family.
Apply now! If you're ready to start your journey and make a difference, then don't delay and apply today!
Bank Hospitality Assistant in Maidstone employer: Oakland Central Ltd
Contact Detail:
Oakland Central Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Hospitality Assistant in Maidstone
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the sensitivities involved in working with residents can set you apart from other candidates. Research common practices and challenges faced in hospitality roles within care settings.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to providing exceptional service, which is crucial for this position.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews and discussions.
✨Tip Number 4
Prepare to discuss your ability to work under pressure and maintain professionalism. Think of scenarios where you've successfully managed stressful situations, as this role requires a calm and approachable demeanour at all times.
We think you need these skills to ace Bank Hospitality Assistant in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially in luxurious settings. Emphasise any customer-facing roles and skills that demonstrate your ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that align with the responsibilities listed in the job description.
Highlight Soft Skills: In your application, focus on soft skills such as reliability, teamwork, and the ability to remain calm under pressure. These are crucial for a Hospitality Assistant role.
Show Enthusiasm: Convey your enthusiasm for the position and the company in your application. Let them know why you want to be part of their team and how you can contribute to their mission of providing exceptional service.
How to prepare for a job interview at Oakland Central Ltd
✨Showcase Your Hospitality Experience
Make sure to highlight any previous experience you have in the hospitality sector, especially in luxurious settings. Be prepared to discuss specific examples of how you've provided exceptional service and created a welcoming atmosphere for guests.
✨Demonstrate Your People Skills
Since this role involves interacting with residents and their families, it's crucial to showcase your people skills. Share examples of how you've built relationships with customers or colleagues, and emphasise your ability to remain calm and approachable under pressure.
✨Understand the Care Home Environment
Familiarise yourself with the sensitivities of working in a care home. During the interview, express your understanding of the unique challenges and rewards of this environment, and how you can contribute positively to the residents' experience.
✨Exude Enthusiasm and a 'Can Do' Attitude
Employers are looking for candidates who are motivated and passionate about their work. Convey your enthusiasm for the role and your willingness to go above and beyond to support residents and the team. A positive attitude can make a significant difference in your interview.
