Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist with meal service, table setup, and attend to residents' needs.
- Company: Join a caring team at Osbern Manor Care Home, dedicated to exceptional hospitality.
- Benefits: Enjoy free meals, enhanced pay, extra leave, and a Cycle to Work scheme.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Previous hospitality experience and strong people skills are essential.
- Other info: Flexible hours with a pay rate of £12.60 per hour.
Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you!
We offer some excellent rewards & benefits including:
- 1 free meal per shift.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement.
- Extra annual leave for team members who work with us for 3 years or more.
- Cycle to Work scheme.
- Milestone Birthdays - get an extra day off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Long service awards.
- And much more.
Location: Osbern Manor Care Home, 26 Hoath Lane, Wigmore, Gillingham, GE8 0SW
Hours: 0 hours per week
Pay: £12.60 per hour
Contract: BANK
Shift: Days
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care, this is the role for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms.
- Ensuring that water/drink jugs are regularly refilled in resident rooms.
- Helping set up and clear down tables before and after lunch service.
- Maintaining temperature records of fridges and service stations in the dining rooms.
- Maintaining the Bistro to ensure a professional offering, which is fully stocked.
- Attending to residents' non-care related needs, i.e. opening/closing curtains, changing TV channels, etc.
To be successful in this role, you need to have/be:
- Previous experience of working in a similar role within a luxurious setting.
- 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer facing experience including building working relationships with internal & external stakeholders.
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family.
Apply now! If you're ready to start your journey and make a difference, then don't delay and apply today!
Locations
Bank Hospitality Assistant in Gillingham, Kent employer: Oakland Central Ltd
Contact Detail:
Oakland Central Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Hospitality Assistant in Gillingham, Kent
✨Tip Number 1
Familiarise yourself with the specific needs of a care home environment. Understanding the sensitivities and unique challenges faced in such settings will help you demonstrate your commitment to providing exceptional service during any interviews.
✨Tip Number 2
Highlight your previous experience in hospitality, especially in luxurious settings. Be ready to share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this will resonate well with our values.
✨Tip Number 3
Showcase your people skills by preparing to discuss how you've built relationships with both colleagues and customers in past roles. This is crucial for a Hospitality Assistant, so think of instances where your interpersonal skills made a difference.
✨Tip Number 4
Demonstrate your enthusiasm for the role and the company mission. Research our values and be prepared to explain how they align with your own, as this will show that you're not just looking for any job, but are genuinely interested in being part of our team.
We think you need these skills to ace Bank Hospitality Assistant in Gillingham, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially in luxurious settings. Emphasise any customer-facing roles and skills that demonstrate your ability to provide exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that align with the responsibilities listed in the job description, such as meal service or maintaining a professional environment.
Highlight Soft Skills: In your application, emphasise soft skills like reliability, teamwork, and the ability to build relationships. These are crucial for a Hospitality Assistant role, so provide examples of how you've demonstrated these qualities in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Oakland Central Ltd
✨Showcase Your Hospitality Experience
Make sure to highlight any previous experience you have in the hospitality sector, especially in luxurious settings. Be prepared to discuss specific examples of how you've provided exceptional service and created a welcoming atmosphere for guests.
✨Demonstrate Your People Skills
Since this role involves interacting with residents and their families, it's crucial to showcase your people skills. Share examples of how you've built relationships with customers or colleagues, and emphasise your ability to remain calm and approachable under pressure.
✨Understand the Care Home Environment
Familiarise yourself with the sensitivities of working in a care home. During the interview, express your understanding of the unique challenges and rewards of this environment, and how you can contribute positively to the residents' experience.
✨Exude Enthusiasm and a 'Can Do' Attitude
Employers are looking for candidates who are motivated and passionate about their work. Convey your enthusiasm for the role and your willingness to go above and beyond to support residents and the team. A positive attitude can make a significant difference!
