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- Tasks: Connect with potential residents and families, building strong relationships in the community.
- Company: Join an award-winning Care Home provider with a fantastic reputation.
- Benefits: Enjoy free meals, enhanced holiday pay, and extra leave for milestone birthdays.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: Strong interpersonal skills and a confident, outgoing personality are essential.
- Other info: Flexible hours, career growth opportunities, and recognition initiatives await you.
The predicted salary is between 33000 - 33000 £ per year.
Our Client Relations Assistants play a vital role in connecting with our potential new residents and their families. With loads of energy, enthusiasm, and hard work you can help us build strong, lasting relationships with our local partners, families, and the local communities. Don’t miss this opportunity to be part of something amazing.
We offer some excellent rewards & benefits including:
- 1 free meal per shift.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement.
- Extra annual leave for team members who work with us for 3 years or more.
- Cycle to Work scheme – save money on commuting costs and improve your health.
- Milestone Birthdays - get an extra day off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Long service awards.
- And much more.
Location: Elmbrook Court, Grove Rd, Wantage OX12 7BY
Hours: 40 hours per week
Pay: £33,000 per annum + commission (Mobile and Laptop will be provided)
Contract: Full-time, Permanent
Car and driving licence essential.
What you need:
- Good interpersonal skills.
- Confident in client relationship building.
- An outgoing personality.
- Excellent written, non-verbal, and verbal communication skills.
- Knowledge of and competence in Microsoft Office applications.
- Excellent presentation & professional attitude.
- Flexible approach to working hours.
- Always promote a professional image for the company.
- Ability to travel to other homes by car, for training/support.
- Positive attitude.
What you will be doing:
- Build positive relationships with families of potential residents, and external stakeholders.
- Promote a positive culture within the home.
- Create an excellent client experience.
- Ensure new enquiries are added to the database.
- Organise and design “taster” events for prospective customers.
- Ensure the show suit is presented to company standard.
- Support the move in process, ensuring that the resident and their families experience is positive.
- Ensure that all required moving in documentation and finances are completed prior to admission.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay, and apply today!
Resident Relations Specialist – Full-Time (Car Required) in Wantage employer: Oakland Care
Contact Detail:
Oakland Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Relations Specialist – Full-Time (Car Required) in Wantage
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and mission. This way, you can show how your personality and skills align with what they’re all about.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past where you've successfully connected with others. Be ready to share these stories during your chat!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished. It shows you care about the opportunity and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Resident Relations Specialist – Full-Time (Car Required) in Wantage
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share your enthusiasm for connecting with residents and their families.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. Mention your experience in client relationship building and any relevant achievements that showcase your interpersonal skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Oakland Care
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Relations Specialist. Familiarise yourself with the company’s mission and values, especially their focus on building strong relationships with residents and families. This will help you align your answers with what they’re looking for.
✨Show Off Your People Skills
Since this role is all about connecting with people, be ready to demonstrate your interpersonal skills. Think of examples from your past experiences where you’ve successfully built relationships or resolved conflicts. This will show them you’re the right fit for their team.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the positive image the company promotes. A smart appearance can set the tone for the interview and show that you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about their approach to community engagement or how they support new team members during their onboarding process.