At a Glance
- Tasks: Welcome visitors and manage enquiries while creating a warm atmosphere.
- Company: Join a caring team dedicated to supporting older adults.
- Benefits: Free meals, enhanced pay, and extra time off for milestone birthdays.
- Other info: Part-time role with flexible hours and opportunities for growth.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 27600 - 27600 € per year.
Do you have a friendly manner, a calm approach, and a passion for helping people? We’re looking for a dedicated Receptionist to join our caring and supportive team covering a period of maternity leave. As the first person visitors meet, you’ll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.
We offer some excellent rewards and benefits including:
- 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Cycle to Work scheme – save money on commuting costs and improve your health.
- Milestone Birthdays - get EXTRA time off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- And much more.
Location: Birchwood Heights, Hilda May Avenue, Swanley BR8 7BT
Hours: 20 hours per week
Pay: £13.20 per hour
Contract: Part-time/Maternity Cover
Shift: Days
As our Receptionist, you will:
- Welcome residents, families, visitors, and health professionals with kindness and professionalism.
- Manage incoming calls, emails, and general enquiries.
- Support residents and families with information and assistance.
- Maintain a tidy and welcoming reception and bistro area.
- Handle administrative duties such as filing, updating records, and booking appointments.
- Assist the administration and management team with day-to-day admin tasks.
- Follow confidentiality and safeguarding procedures at all times.
What do you need to succeed:
- Excellent communication and people skills.
- Compassion and a genuine interest in supporting older adults.
- Good organisational skills and attention to detail.
- Confident using telephones, computers, and basic admin systems.
- Ability to stay calm, patient, and professional.
- Previous admin or reception experience is helpful, but not essential.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Receptionist - Maternity Cover - Birchwood Heights-Reception/Admin in Swanley employer: Oakland Care
At Birchwood Heights, we pride ourselves on fostering a warm and supportive work environment where every team member is valued. As a Receptionist, you will enjoy a range of benefits including enhanced pay for bank holidays, a cycle to work scheme, and recognition initiatives that celebrate your contributions. With opportunities for personal growth and a commitment to employee well-being, Birchwood Heights is an excellent place to build a meaningful career in care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Maternity Cover - Birchwood Heights-Reception/Admin in Swanley
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in, making it easier to connect with the team.
✨Tip Number 2
Practice your people skills! Since you'll be the first point of contact, role-play common scenarios with a friend. This will help you feel more confident and ready to create that warm, welcoming experience for everyone.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the team. Plus, it gives you a chance to find out if this is the right place for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our caring community.
We think you need these skills to ace Receptionist - Maternity Cover - Birchwood Heights-Reception/Admin in Swanley
Some tips for your application 🫡
Show Your Friendly Side:Since you'll be the first point of contact, let your friendly manner shine through in your application. Use warm language and express your passion for helping people to make a great first impression.
Highlight Relevant Skills:Make sure to mention your excellent communication and organisational skills. Even if you don’t have direct experience, share examples of how you've used these skills in other roles or situations.
Tailor Your Application:Take a moment to customise your application for this role. Refer to the job description and align your experiences with what we’re looking for, especially your ability to stay calm and professional under pressure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.
How to prepare for a job interview at Oakland Care
✨Show Your Friendly Side
As a Receptionist, your friendly manner is key. During the interview, make sure to smile and engage warmly with your interviewer. Practice common greeting phrases and think about how you can convey warmth and professionalism in your responses.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've managed tasks or organised events in the past. This role requires good organisational skills, so be ready to discuss how you prioritise tasks and maintain a tidy workspace, even under pressure.
✨Highlight Your Communication Skills
Since you'll be the first point of contact, it's crucial to showcase your excellent communication skills. Think of scenarios where you've effectively communicated with others, whether in person or over the phone, and be prepared to share these during the interview.
✨Express Your Passion for Helping Others
The job description mentions a passion for helping people, so be sure to convey your genuine interest in supporting residents and families. Share any relevant experiences that demonstrate your compassion and commitment to providing exceptional service.
