At a Glance
- Tasks: Welcome visitors and manage calls while supporting residents and families with care.
- Company: Join a caring team at Birchwood Heights, dedicated to making a difference.
- Benefits: Free meals, enhanced pay on Bank Holidays, and extra time off for milestone birthdays.
- Other info: Enjoy a supportive environment with opportunities for recognition and appreciation.
- Why this job: Be the friendly face that creates a warm atmosphere for residents and their families.
- Qualifications: Great communication skills and a passion for helping others; experience is a plus but not required.
The predicted salary is between 20000 - 25000 € per year.
Do you have a friendly manner, a calm approach, and a passion for helping people? We're looking for a dedicated Receptionist to join our caring and supportive team covering a period of maternity leave. As the first person visitors meet, you'll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.
- Welcome residents, families, visitors, and health professionals with kindness and professionalism.
- Manage incoming calls, emails, and general enquiries.
- Support residents and families with information and assistance.
- Maintain a tidy and welcoming reception and bistro area.
- Handle administrative duties such as filing, updating records, and booking appointments.
- Assist the administration and management team with day‑to‑day admin tasks.
- Follow confidentiality and safeguarding procedures at all times.
Excellent communication and people skills are essential, along with compassion and a genuine interest in supporting older adults. Good organisational skills and attention to detail are required. You should be confident using telephones, computers, and basic admin systems, and have the ability to stay calm, patient, and professional. Previous admin or reception experience is helpful, but not essential.
We offer all team members:
- 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Cycle to Work scheme - save money on commuting costs and improve your health.
- Milestone Birthdays - get EXTRA time off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
Receptionist - Maternity Cover - Birchwood Heights-Reception/Admin in Sevenoaks employer: Oakland Care
At Oakland Care, we pride ourselves on fostering a warm and supportive work environment where every team member is valued. As a Receptionist at Birchwood Heights, you'll not only enjoy competitive benefits like enhanced bank holiday pay and a health cash plan, but also be part of a compassionate team dedicated to making a difference in the lives of older adults. With opportunities for personal growth and recognition initiatives, this role offers a meaningful way to contribute to our community while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Maternity Cover - Birchwood Heights-Reception/Admin in Sevenoaks
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a warm smile and a friendly hello. It sets the tone and shows you're ready to create that welcoming atmosphere we value.
✨Tip Number 2
Be prepared to chat about your people skills! Think of examples where you've helped others or handled tricky situations calmly. We love hearing about how you can support residents and families with kindness and professionalism.
✨Tip Number 3
Show off your organisational skills! Bring along a notepad or planner to jot down important points during the interview. This not only helps you stay on track but also demonstrates your attention to detail, which is key for this role.
✨Tip Number 4
Don’t forget to ask questions! Inquire about the team dynamics or how they celebrate milestone birthdays. It shows you're genuinely interested in being part of our caring and supportive environment. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist - Maternity Cover - Birchwood Heights-Reception/Admin in Sevenoaks
Some tips for your application 🫡
Show Your Friendly Side:Since we're looking for someone with a friendly manner, make sure your application reflects your warm personality. Use a conversational tone and share experiences that highlight your passion for helping people.
Highlight Relevant Skills:Even if you don't have direct experience, focus on your communication and organisational skills. Mention any admin tasks you've handled before, as well as your ability to stay calm under pressure – these are key for the role!
Tailor Your Application:Take a moment to read through the job description again and tailor your application to match. Use keywords from the description to show us you're a perfect fit for the Receptionist position at Birchwood Heights.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Oakland Care
✨Show Your Friendly Side
As a Receptionist, your friendly manner is key. During the interview, make sure to smile and engage warmly with your interviewer. Practice greeting them as if they were a visitor, showcasing your ability to create a welcoming atmosphere.
✨Demonstrate Calmness Under Pressure
You’ll need to stay calm and professional, especially when handling multiple enquiries. Prepare for potential role-play scenarios where you might have to manage a busy reception. This will help you show how you can maintain composure in a fast-paced environment.
✨Highlight Your Organisational Skills
Being organised is crucial for this role. Bring examples of how you've managed tasks or projects in the past. Discuss any systems you’ve used to keep things tidy and efficient, as this will demonstrate your attention to detail.
✨Express Your Passion for Helping Others
Make it clear that you genuinely care about supporting residents and their families. Share personal anecdotes or experiences that reflect your compassion and interest in working with older adults, as this aligns perfectly with the company’s values.
