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- Tasks: Welcome visitors and manage enquiries with kindness and professionalism.
- Company: Join a caring team dedicated to creating a warm environment for residents.
- Benefits: Free meals, enhanced leave, cycle scheme, and recognition initiatives.
- Other info: Full-time role with opportunities for growth and appreciation.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 27600 - 27600 £ per year.
Do you have a friendly manner, a calm approach, and a passion for helping people? We're looking for a dedicated Receptionist to join our caring and supportive team. As the first person visitors meet, you'll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.
We offer some excellent rewards and benefits including:
- 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme - save money on commuting costs and improve your health.
- Milestone Birthdays - get EXTRA time off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- Long service awards.
- And much more...
Location: Harpenden Springs, 22-24 Grove Road, Harpenden AL5 1PX
Hours: 40 hours per week
Pay: £13.20 per hour
Contract: Full-time
Shift: Days (includes some weekends depending on rota pattern)
As our Receptionist, you will:
- Welcome residents, families, visitors, and health professionals with kindness and professionalism.
- Manage incoming calls, emails, and general enquiries.
- Support residents and families with information and assistance.
- Maintain a tidy and welcoming reception and bistro area.
- Handle administrative duties such as filing, updating records, and booking appointments.
- Assist the administration and management team with day-to-day admin tasks.
- Follow confidentiality and safeguarding procedures at all times.
What do you need to succeed:
- Excellent communication and people skills.
- Compassion and a genuine interest in supporting older adults.
- Good organisational skills and attention to detail.
- Confident using telephones, computers, and basic admin systems.
- Ability to stay calm, patient, and professional.
- Previous admin or reception experience is helpful, but not essential.
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
If you're ready to start your journey and make a difference, then don't delay and apply today!
Receptionist - Harpenden Springs-Reception/Admin employer: Oakland Care
Contact Detail:
Oakland Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Harpenden Springs-Reception/Admin
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a warm smile and a friendly hello. It sets the tone for the rest of your meeting and shows you're ready to create that welcoming atmosphere they’re looking for.
✨Tip Number 2
Be prepared to showcase your people skills! Think of examples where you've helped others or resolved conflicts. This will demonstrate your compassion and genuine interest in supporting others, which is key for a role like this.
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows you're engaged and interested in the role. Ask about the team dynamics or how they celebrate milestones – it’s a great way to show you’re keen on being part of their family.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the perks and benefits we offer, which can help you stand out even more during your interview.
We think you need these skills to ace Receptionist - Harpenden Springs-Reception/Admin
Some tips for your application 🫡
Show Your Friendly Side: Since we're looking for someone with a friendly manner, make sure your application reflects your warm personality. Use a conversational tone and share experiences that highlight your passion for helping people.
Highlight Relevant Skills: We want to see your excellent communication and organisational skills shine through. Mention any previous experience in reception or admin roles, even if it's just a little, and how it relates to the job you're applying for.
Be Professional Yet Approachable: While we love a casual vibe, remember to keep it professional. Your written application should be clear and well-structured, showing that you can balance friendliness with professionalism, just like you'd do at the reception.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to navigate!
How to prepare for a job interview at Oakland Care
✨Show Your Friendly Side
As a Receptionist, your friendly manner is key. During the interview, make sure to smile and engage warmly with your interviewer. Practice greeting them as if they were a visitor, showcasing your ability to create a welcoming atmosphere.
✨Demonstrate Calmness Under Pressure
You’ll need to handle various enquiries and situations. Prepare for potential role-play scenarios where you might have to manage a difficult call or a busy reception area. This will help you show that you can stay calm and professional, even when things get hectic.
✨Highlight Your Organisational Skills
Being organised is crucial for this role. Bring examples of how you've managed tasks in previous jobs or during your studies. Discuss any systems you’ve used to keep track of appointments or information, as this will demonstrate your attention to detail.
✨Express Your Passion for Helping Others
The job requires a genuine interest in supporting older adults. Be ready to share personal stories or experiences that reflect your compassion and dedication to helping people. This will resonate well with the values of the company and show that you’re a great fit for their team.