At a Glance
- Tasks: Lead a passionate team to deliver exceptional hospitality in a luxury care home.
- Company: Join a caring and supportive environment focused on family values.
- Benefits: Enjoy free meals, enhanced leave, and health cash plans.
- Other info: Full-time role with opportunities for career growth and recognition.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in hospitality and strong people skills are essential.
The predicted salary is between 16.05 - 16.05 £ per hour.
We are looking for a passionate and experienced Hospitality Team Leader to join our team at our luxury care home.
If you have a background in hospitality, strong organisational skills, and a genuine care for others, then this role is perfect for you!
We offersome excellent rewards and benefits including
- We offer all team members 1 freemeal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme - why not save money on commuting costs and improve your health at the same time.
- Milestone Birthdays - get EXTRAtime off to celebratethat special birthday.
- Company sickpay which is over and above the statutory entitlement. (subjectto length of service)
- Refer a Friend Scheme for successfulreferrals- for all permanentroles within Oakland Care (T&Cs apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- Long service awards.
And much more.
What do you need to succeed
Our Hospitality Team Leader will provide an exceptional hospitality service within our luxury care home, working with the Catering Team, the Lifestyles Team and Housekeeping.
This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills.
If you have previous experience working in the hospitality sector, and have an affinity for care – this is the role for you
As Hospitality Team Leader your key responsibilities will include
- To provide an exceptional hospitality service in the home in conjunction with the catering team.
- To lead and implement a 5-star resident and family experience within the home.
- Support the Hospitality assistants to achieve daily tasks, leading by example in a front-facing role.
- Work closely with the Head of Hospitality to plan and execute any customer/resident events.
- Ensure that dining areas are set up and maintained to a very high standard.
- To work with and deputise for the Head of Hospitality ensuring compliance with standards expected by regulators.
"Our mission" is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
- #J-18808-Ljbffr
Team Leader-Hospitality in Maidstone employer: Oakland Care
Oakland Care is an exceptional employer that prioritises the wellbeing of both its residents and staff. Located in Wantage, we offer a supportive work culture where Registered Nurses can thrive through mentorship and continuous professional development. With flexible zero-hour shifts, competitive pay, and benefits like free meals and enhanced holiday pay, we ensure our team feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader-Hospitality in Maidstone
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oakland Care. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oakland Care
Don't be shy about reaching out to Oakland Care directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Leader-Hospitality in Maidstone
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oakland Care and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oakland Care
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
