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- Tasks: Assist with meal service, maintain dining areas, and support residents' non-care needs.
- Company: Join a caring team dedicated to providing exceptional hospitality in a luxurious setting.
- Benefits: Free meals, enhanced holiday pay, extra leave for long service, and health cash plan.
- Why this job: Make a real difference in residents' lives while working in a supportive environment.
- Qualifications: Experience in hospitality and strong people skills are essential.
- Other info: Flexible twilight shifts with opportunities for personal growth and recognition.
The predicted salary is between 10 - 15 £ per hour.
Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.
We offer some excellent rewards & benefits including:
- All team members 1 free meal per shift.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement.
- Team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme – Why not save money on commuting costs and improve your health at the same time.
- Milestone Birthdays - get an EXTRA day off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Long service awards.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- And much more.
Location: Maplewood Court, Northumberland Rd, Maidstone ME15 7TA
Hours: 0 hours per week
Pay: £12.60 per hour
Contract: BANK
Shift: Twilight - 4.30pm – 7.30pm
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care – this is the role for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms.
- To ensure that water/drink jugs are regularly refilled in resident rooms.
- Help set up and clear down tables before and after lunch service.
- To maintain temperature records of fridges and service stations in the dining rooms.
- Maintain the Bistro to ensure a professional offering, which is fully stocked.
- Attend to residents “non care” related needs i.e. Opening/Closing Curtains, changing TV channels etc.
To be successful in this role, you need to have/be:
- Previous experience of working in a similar role within a luxurious setting.
- 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer facing experience including building working relationships with internal & external stakeholders.
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family: Family Integrity Respect Exceptional Sustainable.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Hospitality Assistant - Bank - Maplewood Court-Hospitality in Maidstone employer: Oakland Care
Contact Detail:
Oakland Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Bank - Maplewood Court-Hospitality in Maidstone
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your people skills and your passion for hospitality. Remember, they want to see your personality shine!
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A smart appearance shows that you take the opportunity seriously and respect the role you're applying for.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your commitment to exceptional service!
We think you need these skills to ace Hospitality Assistant - Bank - Maplewood Court-Hospitality in Maidstone
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences where you went above and beyond to make someone feel special. We want to see that you genuinely care about providing exceptional service.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in a luxurious setting and how it aligns with our mission of creating exceptional homes. This will show us that you’re the perfect fit for our team!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We want to see that you can communicate effectively, just like you would with our residents and their families.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re tech-savvy and ready to join our team!
How to prepare for a job interview at Oakland Care
✨Know Your Hospitality Basics
Brush up on your knowledge of hospitality standards and practices. Be ready to discuss your previous experience in luxurious settings and how you can bring that 'can do' attitude to the role. Think about specific examples where you've gone above and beyond for customers.
✨Showcase Your People Skills
Since this role is all about building relationships, prepare to share stories that highlight your ability to connect with residents and colleagues. Think of times when you’ve had to handle sensitive situations or made someone feel at home – these anecdotes will resonate well.
✨Demonstrate Team Spirit
This position requires a strong team player. Be ready to talk about how you’ve collaborated with others in past roles. Highlight your reliability and punctuality, and how you contribute to a positive team environment, especially under pressure.
✨Dress the Part
First impressions matter! Make sure you present yourself professionally, reflecting the high standards of the hospitality industry. A neat appearance shows that you understand the importance of professionalism in a care home environment.
