At a Glance
- Tasks: Deliver exceptional service and create a warm, welcoming environment for residents.
- Company: Join a friendly team in a luxurious care home setting.
- Benefits: Gain valuable experience, develop skills, and work in a supportive atmosphere.
- Other info: Opportunity to grow and learn in a caring community.
- Why this job: Make a real difference in residents' lives while enjoying a dynamic work environment.
- Qualifications: Previous hospitality experience and strong people skills are essential.
The predicted salary is between 20000 - 25000 € per year.
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‐organised dining spaces, managing stock and temperature checks, and assisting residents with their day‐to‐day non‐care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we'd love to hear from you.
Our Hospitality Assistants support the care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This role is at the heart of our residents' daily lives, requiring strong people skills and good organisation. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
Responsibilities- Assisting with meal service either in resident rooms or dining rooms.
- Ensuring that water/drink jugs are regularly refilled in resident rooms.
- Helping set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
- Maintaining the Bistro to ensure it remains clean, organised, and consistently well stocked.
- Attending to residents' non‐care related needs, including opening/closing curtains, changing TV channels, etc.
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
Hospitality Assistant - BANK - Lambwood Heights-Hospitality in London employer: Oakland Care
At Lambwood Heights, we pride ourselves on creating a nurturing and luxurious environment for both our residents and staff. As a Hospitality Assistant, you will be part of a supportive team that values exceptional service and personal growth, offering opportunities to develop your skills in a vibrant and welcoming setting. With a focus on employee well-being and a commitment to excellence, we ensure that every team member feels valued and empowered to make a difference in the lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - BANK - Lambwood Heights-Hospitality in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality sector. A personal recommendation can go a long way in landing that Hospitality Assistant role.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for creating a warm and welcoming environment shine through. Share stories that highlight your people skills and how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t just apply—follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar!
✨Tip Number 4
Prepare for situational questions! Think about scenarios where you’ve had to manage stock, maintain cleanliness, or assist residents. Being ready with examples will help you stand out as a candidate who understands the role's demands.
We think you need these skills to ace Hospitality Assistant - BANK - Lambwood Heights-Hospitality in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let us see your enthusiasm for creating a warm and welcoming environment. Share any experiences where you've gone above and beyond to make someone's day better – it really helps us understand your passion for hospitality!
Tailor Your Application:Make sure to customise your application to highlight relevant experience in hospitality or care settings. We want to know how your skills align with the responsibilities of the Hospitality Assistant role, so don’t hold back on showcasing your strengths!
Be Personable and Professional:Remember, we’re looking for someone who can build relationships with our residents and team. Use a friendly tone in your application while maintaining professionalism. This balance will help us see that you’re a great fit for our team!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Oakland Care
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like meal service, maintaining dining spaces, and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about creating a warm and welcoming environment, be prepared to share examples of how you've built relationships in previous jobs. Think of specific instances where you went above and beyond for customers or colleagues, as this will highlight your ability to connect with residents and team members.
✨Demonstrate Your 'Can Do' Attitude
Employers love candidates who are proactive and willing to help out wherever needed. During the interview, express your enthusiasm for supporting the care teams and your readiness to tackle any challenges that come your way. A positive attitude can set you apart from other candidates.
✨Dress the Part
First impressions matter, especially in hospitality. Make sure you present yourself professionally, reflecting the standards of a luxurious setting. Dress smartly and maintain a tidy appearance to convey that you take the opportunity seriously and understand the importance of professionalism in a care home environment.
