Head of Hospitality & Resident Experience in London
Head of Hospitality & Resident Experience

Head of Hospitality & Resident Experience in London

London Full-Time 45000 - 45000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead hospitality services and create unforgettable experiences for residents.
  • Company: Luxury care home dedicated to exceptional resident care.
  • Benefits: Β£45,000 salary, extra leave, cycle scheme, and staff recognition.
  • Why this job: Make a real difference in residents' lives while leading a passionate team.
  • Qualifications: Previous hospitality experience and outstanding people skills.
  • Other info: Join a supportive environment with opportunities for personal growth.

The predicted salary is between 45000 - 45000 Β£ per year.

A luxury care home in the UK is seeking a Head of Hospitality to join their team. The ideal candidate will manage hospitality services, ensuring high standards and person-centred care.

Responsibilities include:

  • Managing teams
  • Planning events
  • Maintaining cleanliness

Applicants should have prior hospitality experience and excellent people skills. This full-time position includes a salary of Β£45,000 per annum, along with benefits like additional leave, a cycle to work scheme, and staff recognition programs.

Head of Hospitality & Resident Experience in London employer: Oakland Care

Join a prestigious luxury care home in the UK, where we prioritise exceptional hospitality and resident experience. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our comprehensive benefits package, including additional leave and a cycle to work scheme, ensures a rewarding work-life balance. Be part of a team that values your contributions and recognises your efforts in creating a warm and welcoming environment for our residents.
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Contact Detail:

Oakland Care Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Head of Hospitality & Resident Experience in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Tailor your responses to highlight how your experience aligns with their mission of providing high standards and person-centred care.

✨Tip Number 3

Showcase your people skills! During interviews, share specific examples of how you've successfully managed teams and enhanced resident experiences in previous roles. This will demonstrate your fit for the Head of Hospitality position.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Head of Hospitality & Resident Experience in London

Hospitality Management
Team Management
Event Planning
Person-Centred Care
Cleanliness Standards
People Skills
Communication Skills
Attention to Detail

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to providing exceptional service and creating memorable resident experiences.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your relevant experience in managing teams and planning events, and don’t forget to mention any previous roles where you ensured high standards of cleanliness and care.

Use Clear and Concise Language: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Head of Hospitality position.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our luxury care home!

How to prepare for a job interview at Oakland Care

✨Know Your Hospitality Inside Out

Make sure you brush up on your hospitality knowledge, especially in a care home setting. Understand the nuances of person-centred care and how it applies to luxury environments. This will show that you're not just familiar with the basics but are genuinely passionate about enhancing resident experiences.

✨Showcase Your People Skills

Since this role is all about managing teams and ensuring high standards, be ready to share examples of how you've successfully led teams in the past. Think of specific situations where your people skills made a difference, whether it was resolving conflicts or boosting team morale.

✨Plan for Event Management Questions

Given that planning events is part of the job, prepare to discuss your experience in this area. Have a couple of standout examples ready where you organised successful events, focusing on what made them special and how you ensured everything ran smoothly.

✨Demonstrate Your Commitment to Cleanliness

Cleanliness is crucial in a care home, so be prepared to talk about your approach to maintaining high standards. Share any relevant experiences where you implemented cleanliness protocols or improved hygiene practices, highlighting your attention to detail and commitment to resident safety.

Head of Hospitality & Resident Experience in London
Oakland Care
Location: London

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