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- Tasks: Assist with meal service and ensure residents feel at home with exceptional hospitality.
- Company: Join a caring team dedicated to providing luxury service in a supportive environment.
- Benefits: Enjoy free meals, enhanced holiday pay, and extra leave for milestone birthdays.
- Why this job: Make a real difference in residents' lives while developing your hospitality skills.
- Qualifications: Experience in hospitality and strong people skills are essential.
- Other info: Flexible hours with opportunities for growth and recognition.
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team!
You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs.
If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
Apply now and become part of something meaningful!
We offer some excellent rewards and benefits including:
- We offer all team members 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Recognition and staff appreciation initiatives.
Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW
Hours: 0 hours per week – BANK
Pay: ÂŁ12.60 per hour
Shift: Days
What do you need to succeed:
Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms.
- To ensure that water/drink jugs are regularly refilled in resident rooms.
- Help set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
- Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc.
To be successful in this role, you need to have/be:
Essential
- Previous experience of working in a similar role within a luxurious setting.
- \’Can do\’ attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer facing experience including building working relationships with internal and external stakeholders.
Personal Attributes:
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
Apply now!
If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Hospitality Assistant - BANK - Osbern Manor-Hospitality employer: Oakland Care
Contact Detail:
Oakland Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - BANK - Osbern Manor-Hospitality
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in hospitality and how you can contribute to the team.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for hospitality shine through. Share stories about your previous experiences and how you’ve gone above and beyond for customers. It’s all about making that personal connection!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your professionalism!
We think you need these skills to ace Hospitality Assistant - BANK - Osbern Manor-Hospitality
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences where you went the extra mile to make someone feel special. We want to see that you genuinely care about providing exceptional service.
Tailor Your Application: Make sure to customise your application to highlight relevant experience in luxurious settings. Mention specific skills that align with the role, like meal service or maintaining a professional environment. This helps us see how you fit into our team!
Be Personable and Professional: Your written application should reflect your personality! Use a friendly tone while maintaining professionalism. Remember, we’re looking for someone who can build relationships with residents and staff alike, so let your warmth come through.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Oakland Care
✨Know Your Hospitality Basics
Brush up on your knowledge of hospitality standards and practices. Be ready to discuss your previous experience in luxurious settings and how you can bring that 'can do' attitude to the role. Think about specific examples where you've gone above and beyond for customers.
✨Showcase Your People Skills
Since this role is all about building relationships, prepare to share stories that highlight your ability to connect with residents and colleagues. Think about times when you’ve had to handle sensitive situations or worked as part of a team to create a welcoming environment.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage tasks like meal service and maintaining records. You might be asked how you would ensure everything runs smoothly during busy times, so have a few strategies in mind that show your organisational prowess.
✨Emphasise Your Commitment to Care
This position is crucial in a care home setting, so express your passion for making people feel at home. Share your understanding of the sensitivities involved in this environment and how you can contribute to creating a family-like atmosphere for residents.