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- Tasks: Deliver exceptional service and create a warm, welcoming environment for residents.
- Company: Join a dedicated team at Hastings Court, focused on luxury hospitality.
- Benefits: Enjoy free meals, enhanced pay on Bank Holidays, and staff appreciation initiatives.
- Why this job: Make a meaningful impact in residents' lives while developing your hospitality skills.
- Qualifications: Experience in hospitality and strong people skills are essential.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well-organised dining spaces, managing stock and temperature checks, and assisting residents with their day-to-day non-care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
We offer some excellent rewards and benefits including:
- 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Recognition and staff appreciation initiatives.
Location: Hastings Court, 314 The Ridge, Hastings TN34 2RA
Hours: 0 hours per week
Pay: £12.60 per hour
Contract: Bank
Shift: Days
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms.
- Ensuring that water/drink jugs are regularly refilled in resident rooms.
- Helping set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
- Attending to residents' non-care related needs including opening/closing curtains, changing TV channels etc.
To be successful in this role, you need to have/be:
- Previous experience of working in a similar role within a luxurious setting.
- 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer facing experience including building working relationships with internal and external stakeholders.
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
We run background checks on all new hires in this position.
Hospitality Assistant - Bank - Hastings Court-Hospitality employer: Oakland Care
Contact Detail:
Oakland Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant - Bank - Hastings Court-Hospitality
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Hastings Court and their values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A smart appearance shows that you respect the opportunity and are serious about joining our team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a positive impression. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Hospitality Assistant - Bank - Hastings Court-Hospitality
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! Share specific examples of how you've created warm and welcoming environments in previous roles. We love to see that genuine interest in making people feel at home.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role. Focus on your customer-facing skills and any previous work in luxurious settings. We want to see how you can contribute to our exceptional service!
Be Professional: Keep your application neat and professional. Use clear language and check for any spelling or grammar mistakes. A polished application shows us that you take pride in your work, just like we do at StudySmarter.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this meaningful opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Oakland Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like meal service, maintaining dining spaces, and assisting residents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about creating a warm and welcoming environment, be prepared to share examples of how you've built relationships in previous roles. Highlight your customer-facing experience and any situations where you've gone above and beyond to support others.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally, reflecting the high standards expected in a luxurious setting. A neat appearance will show that you take the role seriously and respect the environment you'll be working in.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the team, the work culture, and how you can contribute to the residents' experience. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
