At a Glance
- Tasks: Provide top-notch admin support and deliver excellent customer service at our reception.
- Company: Join a dynamic team at Osbern Manor, where everyone is part of the family.
- Benefits: Enjoy free meals, enhanced leave, and a cycle to work scheme.
- Other info: Flexible hours with opportunities for personal growth and recognition.
- Why this job: Be the friendly face that welcomes visitors and supports our amazing team.
- Qualifications: 1 year of office admin experience and strong IT skills required.
The predicted salary is between 13.66 - 13.66 £ per hour.
Are you an organised, friendly and proactive individual looking to join a dynamic and supportive team? We are seeking a part-time Administration Assistant who will provide high-quality administrative support to the Business Administration Manager, while also delivering excellent customer service on our Reception desk. If you're self-motivated, flexible, and able to handle multiple projects with ease, we want to hear from you!
We offer some excellent rewards and benefits including:
- 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme – save money on commuting costs and improve your health.
- Milestone Birthdays - get EXTRA time off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&Cs apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- Long service awards.
- And much more.
Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW
Hours: 24 hours per week
Pay: £13.66 per hour
Contract: Part-time
Shift: Days (including some weekends for Reception cover)
This varied and rewarding role sits at the heart of our business operations. Working closely with the Business Administration Manager supporting all administration processes as well as being the first point of contact for visitors and relatives.
What you will be doing:
- Support the Business Administrator with recruitment processes.
- Create and maintain resident and employee files.
- Responsible for the thorough screening of all staff within the home in line with safer recruitment processes.
- Support employee and resident lifecycle administration.
- Provide efficient and effective office management service.
- Support financial and regulatory compliance with the service.
- Complete regular reconciliations of accounts including personal allowances, invoices and petty cash.
- Support payroll administration ensuring payroll cut off dates are met.
- Welcome visitors ensuring they receive a professional and friendly experience and support with visitor sign-in.
- Managing incoming calls, emails and general enquiries.
- Develop good relationships with residents, staff, relatives and visitors.
- Responsible for maintaining the Bistro area, keeping it clean and tidy.
What you need:
- At least 1 year of previous experience in office administration.
- Excellent IT skills including the use of Microsoft Word, Excel and Outlook.
- Organised with the ability to manage and co-ordinate multiple projects.
- Self-motivated and flexible.
- Good time management and ability to work to a deadline.
- Flexible to meet the needs of the service.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Administration Assistant - PART-TIME - Osbern Manor-Reception/Admin in Gillingham employer: Oakland Care
At Osbern Manor, we pride ourselves on fostering a dynamic and supportive work environment where every team member is valued. As a part-time Administration Assistant, you'll enjoy excellent benefits such as enhanced annual leave, a cycle to work scheme, and recognition initiatives, all while contributing to a mission that prioritises family, integrity, and respect. Join us in Gillingham and be part of a team that truly cares about your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant - PART-TIME - Osbern Manor-Reception/Admin in Gillingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Osbern Manor and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Think about examples from your past experience that highlight your organisational skills and ability to handle multiple projects.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Administration Assistant - PART-TIME - Osbern Manor-Reception/Admin in Gillingham
Some tips for your application 🫡
Show Your Organisational Skills:Make sure to highlight your organisational abilities in your application. We want to see how you can manage multiple tasks and keep everything running smoothly, just like we do at StudySmarter!
Be Friendly and Approachable:Since you'll be the first point of contact for visitors, let your friendly nature shine through in your written application. We value a warm and welcoming attitude, so don’t hold back on showing us your personality!
Tailor Your Application:Take a moment to customise your application for this role. Mention specific experiences that relate to the job description, especially your admin experience and IT skills. We love seeing how you fit into our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Oakland Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like supporting the Business Administration Manager and managing incoming calls. This will help you demonstrate how your skills align perfectly with what they’re looking for.
✨Show Off Your Organisational Skills
As an Administration Assistant, being organised is crucial. Prepare examples from your past experience where you successfully managed multiple projects or maintained files efficiently. This will showcase your ability to handle the varied tasks mentioned in the job description.
✨Practice Your Customer Service Approach
Since you'll be the first point of contact for visitors, it’s important to convey a friendly and professional attitude. Think of scenarios where you provided excellent customer service and be ready to discuss them. This will highlight your proactive nature and fit for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
