At a Glance
- Tasks: Deliver exceptional service and create a warm, welcoming environment for residents.
- Company: Join a friendly team at a luxurious care home.
- Benefits: Enjoy free meals, enhanced holiday pay, and staff appreciation initiatives.
- Other info: Flexible zero hours contract with opportunities for growth and learning.
- Why this job: Make a meaningful impact in residents' lives while developing your hospitality skills.
- Qualifications: Experience in hospitality and strong people skills are essential.
The predicted salary is between 13 - 13 £ per hour.
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well-organised dining spaces, managing stock and temperature checks, and assisting residents with their day-to-day non-care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you. Apply now and become part of something meaningful!
We offer some excellent rewards and benefits including:
- 1 free meal per shift
- Uniform provided
- Enhanced Bank Holiday pay
- Recognition and staff appreciation initiatives
Location: Lambwood Heights, 244 Lambourne Road, Chigwell IG7 6HX
Pay: £13.20 per hour
Contract: Zero Hours (BANK)
Shift: Days
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms
- Ensuring that water/drink jugs are regularly refilled in resident rooms
- Helping set up and clear down tables before and after lunch service
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked
- Attending to residents' non-care related needs including opening/closing curtains, changing TV channels etc.
To be successful in this role, you need to have/be:
- Previous experience of working in a similar role within a luxurious setting
- 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service
- Customer facing experience including building working relationships with internal and external stakeholders
Personal Attributes:
- Reliable and punctual
- Ability to work as an effective team member
- A professional personal appearance and standards
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment
- Able to develop good working relationships and to represent the organisation professionally
- Able to build trust and demonstrate an awareness and understanding of individual differences
- Motivated to go above and beyond, and to work with passion and enthusiasm
- Motivated to contribute towards the team and home goals
- A commitment to grow and learn new things at work
- Able to remain approachable and calm under pressure
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our Family.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Hospitality Assistant - BANK - Lambwood Heights-Hospitality in Chigwell employer: Oakland Care
At Lambwood Heights, we pride ourselves on creating a warm and welcoming environment where our Hospitality Assistants play a vital role in enhancing the lives of our residents. With excellent benefits such as free meals per shift, enhanced bank holiday pay, and a strong focus on staff appreciation, we foster a supportive work culture that encourages personal growth and teamwork. Join us in delivering exceptional service and be part of a meaningful mission that values family, integrity, and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - BANK - Lambwood Heights-Hospitality in Chigwell
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand their values and how you can fit in with their team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a warm environment, think of examples from your past experiences where you’ve gone above and beyond for customers or residents.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A good first impression can set the tone for the rest of your meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can show your enthusiasm for the role and keep you fresh in their minds. Plus, it’s a great way to reiterate your interest in joining their team!
We think you need these skills to ace Hospitality Assistant - BANK - Lambwood Heights-Hospitality in Chigwell
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share specific examples of how you've created warm and welcoming environments in previous roles. We want to see that you genuinely care about making people feel at home.
Tailor Your CV:Make sure your CV is tailored to the Hospitality Assistant role. Highlight any relevant experience in luxurious settings and customer-facing roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Personable:In your cover letter, be personable and friendly. We’re a team that values strong relationships, so show us your personality! A touch of warmth can go a long way in making your application stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Lambwood Heights. We can’t wait to hear from you!
How to prepare for a job interview at Oakland Care
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like meal service, maintaining dining spaces, and assisting residents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about creating a warm and welcoming environment, be prepared to share examples of how you've built relationships in previous roles. Highlight your customer-facing experience and how you’ve gone above and beyond to ensure exceptional service.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally, reflecting the high standards expected in a luxurious setting. A neat appearance will show that you take the role seriously and respect the organisation's values.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle various situations, especially under pressure. Think of examples where you’ve had to remain calm and approachable while dealing with challenges. This will showcase your ability to thrive in a care home environment.
