At a Glance
- Tasks: Connect with potential residents and families, building strong relationships in the community.
- Company: Join a caring team at Oakland Care, dedicated to making a difference.
- Benefits: Enjoy free meals, enhanced leave, and a Cycle to Work scheme.
- Other info: Full-time role with opportunities for personal growth and recognition.
- Why this job: Be part of something amazing while creating positive experiences for families.
- Qualifications: Confident communicator with great interpersonal skills and a positive attitude.
The predicted salary is between 33000 - 33000 € per year.
Our Client Relations Assistants play a vital role in connecting with our potential new residents and their families. With loads of energy, enthusiasm, and hard work you can help us build strong, lasting relationships with our local partners, families, and the local communities. Don’t miss this opportunity to be part of something amazing.
Rewards & Benefits
- We offer all team members 1 free meal per shift.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme – Why not save money on commuting costs and improve your health at the same time.
- Milestone Birthdays - get an EXTRA day off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Long service awards.
Job Details
- Location: Elmbrook Court, Grove Rd, Wantage OX12 7BY
- Hours: 40 hours per week
- Pay: £33,000 per annum + commission (Mobile and Lap-top will be provided)
- Contract: Full-time, Permanent
Job Requirements:
- Car and driving licence essential.
- Good interpersonal skills.
- Confident in client relationship building.
- An outgoing personality.
- Excellent written, non-verbal, and verbal communication skills.
- Knowledge of and competence in Microsoft Office applications.
- Excellent presentation & professional attitude.
- Flexible approach to working hours.
- Always promote a professional image for the company.
- Ability to travel to other homes by car for training/support.
- Positive attitude.
Responsibilities
- Build positive relationships with families of potential residents, and external stakeholders.
- Promote a positive culture within the home.
- Create an excellent client experience.
- Ensure new enquiries are added to the database.
- Organise and design “taster” events for prospective customers.
- Ensure the show suit is presented to company standard.
- Support the move in process, ensuring that the resident and their families experience is positive.
- Ensure that all required moving in documentation and finances are completed prior to admission.
Client Relations Assistant in Wantage employer: Oakland Care Ltd
At Oakland Care, we pride ourselves on fostering a vibrant and supportive work culture where our Client Relations Assistants can thrive. Located in the heart of Wantage, our team enjoys a range of benefits including enhanced annual leave, recognition initiatives, and a Cycle to Work scheme, all while making meaningful connections with residents and their families. Join us to be part of a dedicated team that values your contributions and offers opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relations Assistant in Wantage
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Elmbrook Court and Oakland Care. Understanding their values and how they connect with the community will help you stand out as someone who truly fits in.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can confidently express your thoughts and ideas. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with potential employers, let your passion for helping others shine through. Share personal stories or experiences that highlight your outgoing personality and commitment to client relations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Client Relations Assistant in Wantage
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your enthusiasm and energy shine through. Use a friendly tone that reflects your outgoing personality, as this is key for a role in client relations.
Tailor Your Application:Make sure to customise your application to highlight your interpersonal skills and experience in building relationships. Mention specific examples of how you've connected with clients or communities in the past – we love a good story!
Be Professional Yet Approachable:While we appreciate a casual vibe, remember to maintain a professional tone throughout your application. Balance your friendly approach with clear, concise language that showcases your communication skills.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this amazing opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Oakland Care Ltd
✨Show Your Enthusiasm
As a Client Relations Assistant, your energy and enthusiasm are key. Make sure to express your passion for building relationships and connecting with people during the interview. Share examples of how you've successfully engaged with clients or communities in the past.
✨Demonstrate Your Communication Skills
Excellent communication is crucial for this role. Prepare to showcase your verbal and written skills by discussing previous experiences where you effectively communicated with clients or stakeholders. You might even want to bring along a sample of your written work to highlight your professionalism.
✨Know the Company Culture
Familiarise yourself with the company’s values and culture. Research their approach to client relations and community engagement. During the interview, relate your personal values to theirs, showing that you’re not just a fit for the role but also for the team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company initiatives. This shows your genuine interest in the position and helps you assess if it’s the right fit for you as well.
