At a Glance
- Tasks: Welcome visitors with kindness and manage calls and enquiries.
- Company: Join a caring team dedicated to supporting older adults.
- Benefits: Enjoy free meals, enhanced pay, and health cash plans.
- Other info: Flexible part-time hours with opportunities for growth.
- Why this job: Make a real difference in people's lives every day.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 13 - 13 £ per hour.
Do you have a friendly manner, a calm approach, and a passion for helping people? We’re looking for a dedicated Receptionist to join our caring and supportive team covering a period of maternity leave. As the first person visitors meet, you’ll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.
We offer some excellent rewards and benefits including:
- 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Cycle to Work scheme – save money on commuting costs and improve your health.
- Milestone Birthdays - get extra time off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- And much more.
Location: Birchwood Heights, Hilda May Avenue, Swanley BR8 7BT
Hours: 20 hours per week
Pay: £13.20 per hour
Contract: Part-time/Maternity Cover
Shift: Days
As our Receptionist, you will:
- Welcome residents, families, visitors, and health professionals with kindness and professionalism.
- Manage incoming calls, emails, and general enquiries.
- Support residents and families with information and assistance.
- Maintain a tidy and welcoming reception and bistro area.
- Handle administrative duties such as filing, updating records, and booking appointments.
- Assist the administration and management team with day-to-day admin tasks.
- Follow confidentiality and safeguarding procedures at all times.
What do you need to succeed:
- Excellent communication and people skills.
- Compassion and a genuine interest in supporting older adults.
- Good organisational skills and attention to detail.
- Confident using telephones, computers, and basic admin systems.
- Ability to stay calm, patient, and professional.
- Previous admin or reception experience is helpful, but not essential.
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Warm Welcome Receptionist - Part-time Maternity Cover in Swanley employer: Oakland Care Ltd
At Oakland Care, we pride ourselves on fostering a warm and supportive work environment where every team member is valued. As a Warm Welcome Receptionist at our Birchwood Heights location, you will enjoy excellent benefits such as enhanced pay for bank holidays, a cycle to work scheme, and recognition initiatives that celebrate your contributions. Join us in making a meaningful impact in the lives of our residents and their families while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Warm Welcome Receptionist - Part-time Maternity Cover in Swanley
✨Tip Number 1
First impressions matter! When you walk into that interview, make sure to greet everyone with a warm smile and a friendly hello. It sets the tone for the whole meeting and shows you’re ready to create that welcoming atmosphere they’re looking for.
✨Tip Number 2
Be prepared to chat about your passion for helping people. Share personal stories or experiences that highlight your compassion and dedication. This will resonate well with the team and show that you truly align with their mission.
✨Tip Number 3
Don’t forget to ask questions during your interview! Inquire about the team dynamics or how they support residents and families. This not only shows your interest but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Finally, follow up after your interview with a thank-you note. A simple message expressing your gratitude for the opportunity can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Warm Welcome Receptionist - Part-time Maternity Cover in Swanley
Some tips for your application 🫡
Show Your Friendly Side:Since you'll be the first point of contact, let your warm personality shine through in your application. Use a friendly tone and share experiences that highlight your passion for helping people.
Highlight Relevant Skills:Make sure to mention your excellent communication and organisational skills. If you've got any experience with admin tasks or working in a reception role, don’t forget to include that too!
Tailor Your Application:Take a moment to read through the job description and align your application with what we’re looking for. Show us how your values match our mission of providing exceptional homes.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Oakland Care Ltd
✨Show Your Friendly Side
As a Warm Welcome Receptionist, your friendly manner is key. During the interview, make sure to smile and engage warmly with your interviewer. Practice greeting them as if they were a visitor, showcasing your ability to create a welcoming atmosphere right from the start.
✨Demonstrate Calmness Under Pressure
The role requires a calm approach, especially when handling multiple enquiries. Prepare for situational questions that may test your ability to stay composed. Think of examples from past experiences where you successfully managed stressful situations without losing your cool.
✨Highlight Your Communication Skills
Excellent communication is crucial for this position. Be ready to discuss how you've effectively communicated in previous roles. Use specific examples to illustrate your ability to assist residents and families, ensuring you convey your genuine interest in supporting others.
✨Organisational Skills Matter
With administrative duties on the agenda, showcase your organisational skills. Bring up any relevant experience you have with managing records or appointments. You might even want to mention how you keep your workspace tidy and efficient, reflecting the importance of a well-maintained reception area.
