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- Tasks: Support mealtimes and create a warm, welcoming environment for residents.
- Company: Join a friendly team dedicated to exceptional hospitality in a luxurious setting.
- Benefits: Free meal per shift, enhanced holiday pay, and extra leave for milestone birthdays.
- Other info: Dynamic role with opportunities for growth and recognition in a caring environment.
- Why this job: Make a real difference in residents' lives while developing your hospitality skills.
- Qualifications: Previous experience in hospitality and strong people skills are essential.
The predicted salary is between 27456 - 27456 ÂŁ per year.
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well-organised dining spaces, managing stock and temperature checks, and assisting residents with their day-to-day non-care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you. Apply now and become part of something meaningful!
We offer some excellent rewards and benefits including:
- 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme – save money on commuting costs and improve your health.
- Milestone Birthdays - get EXTRA time off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement (subject to length of service).
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- Long service awards.
- And much more.
Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW
Hours: 40.25 hours per week
Pay: ÂŁ13.20 per hour
Contract: Full-time
Shift: Days (7am - 7pm, including some weekends)
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assisting with meal service either in resident rooms or dining rooms.
- Ensuring that water/drink jugs are regularly refilled in resident rooms.
- Helping set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
- Attending to residents' non-care related needs including opening/closing curtains, changing TV channels etc.
To be successful in this role, you need to have/be:
Essential- Previous experience of working in a similar role within a luxurious setting.
- 'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer facing experience including building working relationships with internal and external stakeholders.
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
Apply now! If you’re ready to start your journey and make a difference, then don’t delay and apply today!
Hospitality Assistant in Hempstead employer: Oakland Care Ltd
Contact Detail:
Oakland Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant in Hempstead
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a warm environment, think of examples from your past experiences where you’ve gone above and beyond for customers or colleagues.
✨Tip Number 3
Dress to impress! Make sure you look professional and polished for your interview. A good first impression can set the tone for the rest of your meeting.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can show your enthusiasm for the role and keep you fresh in their minds. Plus, it’s a great way to reiterate your interest in being part of their family!
We think you need these skills to ace Hospitality Assistant in Hempstead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific examples of how you've created warm and welcoming environments in previous roles. We want to see that you genuinely care about making people feel at home.
Tailor Your CV: Make sure your CV is tailored to the Hospitality Assistant role. Highlight any relevant experience in luxurious settings and customer-facing roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Professional Yet Approachable: Your written application should reflect a professional tone, but don’t forget to be approachable too! Use friendly language that shows you’re a team player who’s ready to contribute to our residents’ lives. We’re all about creating a family atmosphere here.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Oakland Care Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like meal service, maintaining dining spaces, and supporting residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about creating a warm and welcoming environment, be prepared to share examples of how you've built relationships in previous jobs. Think of specific instances where you went above and beyond for customers or colleagues, as this will highlight your people skills and 'can-do' attitude.
✨Dress to Impress
First impressions matter! Make sure you dress professionally and maintain a tidy appearance for your interview. This reflects your understanding of the hospitality industry and shows that you take pride in your personal presentation, which is crucial for a role in a luxurious setting.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during your interview. This could be about the team dynamics, training opportunities, or how they measure success in the role. Asking questions not only shows your interest but also helps you determine if the company culture aligns with your values.