At a Glance
- Tasks: Deliver exceptional service and create a warm, welcoming environment for residents.
- Company: Join a friendly team at a luxurious care home.
- Benefits: Enjoy free meals, enhanced pay on bank holidays, and staff appreciation initiatives.
- Other info: Flexible zero hours contract with opportunities for personal growth.
- Why this job: Make a real difference in residents' lives while working in a supportive atmosphere.
- Qualifications: Previous hospitality experience and strong people skills are essential.
The predicted salary is between 13 - 13 € per hour.
Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team! You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well-organised dining spaces, managing stock and temperature checks, and assisting residents with their day-to-day non-care needs. If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
Rewards and benefits:
- All team members receive 1 free meal per shift.
- Uniform provided.
- Enhanced bank holiday pay.
- Recognition and staff appreciation initiatives.
Location: Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham ME8 0SW
Pay: £13.20 per hour
Contract: Zero Hours (Bank)
Shift: Days
What do you need to succeed:
Our Hospitality Assistants assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping, and Lifestyles Team. This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
Key responsibilities:
- Assisting with meal service either in resident rooms or dining rooms.
- Ensuring that water/drink jugs are regularly refilled in resident rooms.
- Help set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
- Attending to residents' non-care related needs including opening/closing curtains, changing TV channels, etc.
Essential qualifications:
- Previous experience working in a similar role within a luxurious setting.
- Can-do attitude and willingness to work with us in ensuring we support our residents with the best quality service.
- Customer-facing experience including building working relationships with internal and external stakeholders.
Personal attributes:
- Reliable and punctual.
- Ability to work as an effective team member.
- A professional personal appearance and standards.
- Able to demonstrate an understanding and awareness of the sensitivities of working within a care home environment.
- Able to develop good working relationships and to represent the organisation professionally.
- Able to build trust and demonstrate an awareness and understanding of individual differences.
- Motivated to go above and beyond, and to work with passion and enthusiasm.
- Motivated to contribute towards the team and home goals.
- A commitment to grow and learn new things at work.
- Able to remain approachable and calm under pressure.
Hospitality Assistant - BANK in Gillingham employer: Oakland Care Ltd
At Osbern Manor, we pride ourselves on creating a warm and welcoming environment for both our residents and staff. As a Hospitality Assistant, you will enjoy a supportive work culture that values exceptional service, with benefits such as free meals per shift, enhanced pay on bank holidays, and opportunities for recognition and appreciation. Join our dedicated team in Gillingham, where your passion for hospitality can flourish and contribute to the daily lives of our residents.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Assistant - BANK in Gillingham
✨Tip Number 1
Get to know the team! When you apply, reach out to current staff on social media or LinkedIn. A friendly chat can give you insights into the company culture and help you stand out.
✨Tip Number 2
Show your passion for hospitality! During interviews, share specific examples of how you've created a warm environment in previous roles. We love hearing about your experiences!
✨Tip Number 3
Be proactive! If you see an opportunity to help during your interview, like suggesting ways to improve service, go for it. It shows initiative and that you’re ready to jump in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Hospitality Assistant - BANK in Gillingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share specific examples of how you've created warm and welcoming environments in previous roles. We want to see that you genuinely care about making people feel at home.
Tailor Your CV:Make sure your CV is tailored to the Hospitality Assistant role. Highlight any relevant experience, especially in luxurious settings, and emphasise your people skills. We love seeing candidates who understand the importance of exceptional service!
Be Professional Yet Approachable:Your written application should reflect a professional tone while still being friendly and approachable. Use clear language and avoid jargon. Remember, we’re looking for team players who can build good relationships with residents and colleagues alike!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Osbern Manor. We can’t wait to hear from you!
How to prepare for a job interview at Oakland Care Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Hospitality Assistant. Familiarise yourself with tasks like meal service, maintaining dining spaces, and assisting residents. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
Since this role is all about creating a warm and welcoming environment, be prepared to share examples of how you've successfully interacted with customers or residents in the past. Highlight your ability to build relationships and demonstrate empathy, as these are key attributes for success.
✨Dress to Impress
Even though the job involves a uniform, it's important to present yourself professionally during the interview. Opt for smart-casual attire that reflects your understanding of the hospitality industry. A polished appearance shows that you take the opportunity seriously and respect the organisation's standards.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This not only shows your enthusiasm but also helps you gauge if the workplace aligns with your values and career goals.
