At a Glance
- Tasks: Welcome residents and visitors, manage calls, and support with admin tasks.
- Company: Join the founding team at Berkshire Manor, a new care home focused on exceptional care.
- Benefits: Free meal per shift, enhanced leave, cycle scheme, and recognition initiatives.
- Other info: 40 hours per week with opportunities for career growth and development.
- Why this job: Make a real difference in people's lives while working in a warm, welcoming environment.
- Qualifications: Great communication skills and a passion for helping others; experience is a plus but not required.
The predicted salary is between 27456 - 27456 £ per year.
We are excited to be opening Berkshire Manor, a beautiful purpose-built care home, this September, and we're looking for a dedicated Receptionist to join our founding team. Berkshire Manor will offer residential, nursing, dementia, and respite care across 72 private en-suite rooms, with state-of-the-art facilities designed to deliver exceptional care and comfort.
Do you have a friendly manner, a calm approach, and a passion for helping people? As the first person visitors meet, you'll play a vital role in creating a warm, welcoming experience for residents, families, and professionals.
We offer some excellent rewards and benefits including:
- 1 free meal per shift
- Uniform provided
- Enhanced Bank Holiday pay
- Increased Annual Leave entitlement - team members who work with us for 3 years or more get extra annual leave
- Cycle to Work scheme
- Milestone Birthdays - get extra time off to celebrate that special birthday
- Company sick pay which is over and above the statutory entitlement (subject to length of service)
- Refer a Friend Scheme for successful referrals (T&C's apply)
- Recognition and staff appreciation initiatives
- Health Cash Plan (subject to T&Cs)
- Death in Service Benefit (subject to T&Cs)
- Long service awards
- And much more
Location: Berkshire Manor, Ringmead, Bracknell RG12 7TB
Hours: 40 hours per week
Pay: £13.20 per hour
Contract: Full-time
Shift: Days (including some weekends)
As our Receptionist, you will:
- Welcome residents, families, visitors, and health professionals with kindness and professionalism
- Manage incoming calls, emails, and general enquiries
- Support residents and families with information and assistance
- Maintain a tidy and welcoming reception and bistro area
- Handle administrative duties such as filing, updating records, and booking appointments
- Assist the administration and management team with day-to-day admin tasks
- Follow confidentiality and safeguarding procedures at all times
What do you need to succeed:
- Excellent communication and people skills
- Compassion and a genuine interest in supporting older adults
- Good organisational skills and attention to detail
- Confident using telephones, computers, and basic admin systems
- Ability to stay calm, patient, and professional
- Previous admin or reception experience is helpful, but not essential
Our mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
Apply now! If you're ready to start your journey and make a difference, then don't delay and apply today!
Receptionist in Bracknell employer: Oakland Care Ltd
At Berkshire Manor, we pride ourselves on being an exceptional employer, offering a supportive and nurturing work environment where our team members are valued and appreciated. With a focus on employee growth, we provide numerous benefits such as enhanced annual leave, a Cycle to Work scheme, and recognition initiatives that celebrate your contributions. Join us in Bracknell, where you can make a meaningful impact in the lives of our residents while enjoying a fulfilling career in a state-of-the-art care home.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bracknell
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Berkshire Manor. Understand their values and mission, so you can show how you fit into their family-oriented culture.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact. Role-play with a friend or family member to get comfortable with welcoming visitors and handling enquiries.
✨Tip Number 3
Dress the part! First impressions matter, especially in a care home setting. Wear something smart and professional to show you're serious about the role and ready to represent Berkshire Manor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Bracknell
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and warm personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you’re passionate about helping others.
Tailor Your Application:Make sure to customise your application to highlight the skills and experiences that match the Receptionist role. Mention any relevant admin or reception experience, even if it’s not extensive, and how it relates to the responsibilities listed in the job description.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so go ahead and take that step!
How to prepare for a job interview at Oakland Care Ltd
✨Show Your Friendly Side
As a Receptionist, your warm and welcoming nature is key. Practice a friendly greeting and maintain eye contact during the interview. This will help you convey the calm and approachable demeanour that Berkshire Manor values.
✨Know the Role Inside Out
Familiarise yourself with the job description and responsibilities. Be ready to discuss how your skills align with managing calls, emails, and supporting residents. Highlight any relevant experience, even if it’s from volunteer work or other roles.
✨Demonstrate Compassion
Berkshire Manor is all about caring for older adults. Prepare examples of how you've shown compassion in previous roles or situations. This could be anything from helping a colleague to dealing with a difficult customer—show them you genuinely care!
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready. Ask about the team culture or how they support staff development. This shows your interest in being part of their family and helps you gauge if it's the right fit for you.
