At a Glance
- Tasks: Be the friendly face of Oakhill Vets, welcoming pets and their owners with care.
- Company: Join a passionate team at Oakhill Vets, dedicated to animal welfare.
- Benefits: Enjoy a supportive work environment and gain valuable customer service experience.
- Other info: Flexible hours and a chance to grow in a rewarding role.
- Why this job: Make a difference in the lives of pets and their owners every day.
- Qualifications: Strong customer service skills and a love for animals are essential.
The predicted salary is between 25000 - 28000 £ per year.
Oakhill Vets are looking for a talented and enthusiastic receptionist to join our team at our Kirkham branch (Station Road, PR4 2HD). We’re looking for someone who excels in customer service, and can work quickly and calmly under pressure, whilst offering all customers a great experience.
Main tasks and responsibilities
- Deliver an effective, pleasant, and professional first point of contact with Oakhill’s customers.
- Welcome customers and their pets for appointments with a compassionate and professional attitude.
- Book appointments for customers who need to see a vet or vet nurse.
- Take payments, register new customers, and answer customers’ questions.
- Answer the telephone, direct calls to the appropriate people and take messages.
- Monitor company inbox and respond to emails.
- Handle medication prepared by the vets and hand to customers.
- Work within your team (and at times alone) to ensure the reception and waiting areas are maintained to a high standard.
- Deal with worried or upset clients and connect them to the appropriate help.
- Carry out photocopying, typing of letters, scanning and filing on and offline.
- Complete any other ad-hoc tasks as required (within your capabilities).
The role is 38 hours a week: Monday, 9am – 7pm. Tuesday, 1pm – 7pm. Thursday, 1pm – 7pm. Friday, 9am – 7pm.
This role would ideally suit someone with a strong background in customer service with an interest in animals. Whatever your experience, if you’re passionate, reliable and get the job done, we’d love to hear from you, so please apply today!
Please note all candidates must have the right to live and work in the UK and possess a professional level of written and spoken English.
Veterinary Receptionist – Kirkham (Maternity Cover) in Preston employer: Oakhill Veterinary Centre
Oakhill Vets is an exceptional employer that values its team members and fosters a supportive work environment at our Kirkham branch. We offer competitive benefits, a strong emphasis on employee growth, and a culture that prioritises compassion and teamwork, making it a rewarding place for those passionate about animal care and customer service.
