At a Glance
- Tasks: Join our team to deliver 5-star customer service and support our equine vets.
- Company: Oakhill Equine Vets, a friendly and supportive veterinary practice.
- Benefits: Competitive salary, ongoing training, and wellbeing support.
- Other info: Fast-paced environment with opportunities for professional growth.
- Why this job: Be the first point of contact for clients and make a real difference in their experience.
- Qualifications: Experience as a receptionist, strong communication skills, and a positive attitude.
The predicted salary is between 24000 - 36000 £ per year.
Oakhill Equine Vets are looking for an enthusiastic receptionist to join our reception team. Our receptionists are the first, and often last, point of contact that our patients and clients have – fulfilling a vital role in the success of our equine team by ensuring an exceptional customer journey. You will work as part of a team of five, supporting 15 vets and their clients, and delivering prompt and efficient 5-star customer service.
Main tasks and responsibilities:
- Manage the diary efficiently to maximise daily output.
- Accurately maintain all associated documentation.
- Deliver effective and professional customer service to all clients.
- Approach and speak to clients in a professional manner.
- Dispense veterinary medicines as prescribed by our vets.
- Promote the services offered by Oakhill Equine Vets.
The person we are looking for:
- Proven experience in a receptionist position or similar role.
- Experience within a veterinary business would be an advantage.
- Experience using Microsoft Office, with strong typing skills and administrative knowledge.
- An eye for detail is essential.
- Ability to work well in a fast-paced environment while maintaining a high level of customer service and completing all tasks to a high standard.
- An excellent telephone manner and strong communication skills.
- Effective time management skills, with the ability to prioritise tasks.
- Ideally has some basic horse knowledge and a friendly, positive, proactive, and committed attitude.
Oakhill offer:
- A competitive salary, dependent on skills and experience.
- Ongoing training & professional development.
- Wellbeing support in a friendly environment.
Receptionist – Equine Team in Preston employer: Oakhill Veterinary Centre
Oakhill Equine Vets is an exceptional employer that prioritises the wellbeing and professional growth of its staff. As a receptionist in our dynamic equine team, you will enjoy a supportive work culture, competitive salary, and ongoing training opportunities, all while contributing to a rewarding customer journey for our clients and their horses. Join us in a friendly environment where your skills and dedication will be valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Equine Team in Preston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Oakhill Equine Vets. Understand their values, services, and what makes them unique. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for clients, think about how you can demonstrate your ability to provide 5-star service. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed busy schedules or handled multiple tasks at once. Highlighting your time management abilities will reassure them that you can keep the diary running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Receptionist – Equine Team in Preston
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our reception team and contributing to the success of Oakhill Equine Vets.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially in customer service or receptionist roles. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Professional Yet Friendly:Remember, you’ll be the first point of contact for our clients. Use a professional tone in your application but also let your friendly personality come through. We’re all about creating a welcoming atmosphere!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Oakhill Veterinary Centre
✨Know Your Stuff
Before the interview, make sure you research Oakhill Equine Vets and their services. Familiarise yourself with common equine terms and the role of a receptionist in a veterinary setting. This will show your enthusiasm and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for clients. This is crucial since the role involves being the first and last point of contact for clients.
✨Practice Your Communication
Since strong communication skills are key, practice speaking clearly and professionally. You might even want to do a mock interview with a friend. Focus on maintaining a friendly tone, as this will reflect the positive attitude they’re looking for.
✨Time Management is Key
Be ready to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. Think of specific examples where you successfully juggled multiple responsibilities while maintaining high standards of service.
