At a Glance
- Tasks: Manage a portfolio of properties and ensure high standards of service.
- Company: Join Oakheart Property, a dynamic team transforming lives through property management.
- Benefits: Enjoy 28 days annual leave, hybrid working, and ongoing training.
- Other info: Structured career progression and recognition for your achievements.
- Why this job: Make a real impact in the property industry while developing your career.
- Qualifications: Experience in property management and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Annual leave: 28 days per annum, including bank holidays, plus your birthday day off.
On-going training & development.
Macbook laptop.
Pension (3% employer contribution).
Annual company events.
Hybrid working - up to 2 days work from home per week upon successful completion of probationary period.
Key Responsibilities
- Your main office will be in Oakheart Ipswich, Suffolk but you may be expected to travel to alternative offices within the group for training, development and support.
- You will be dealing with all manners of clients ranging all aspects of the property industry.
- Managing a portfolio of Suffolk Properties, carrying out the following duties:
- Carry out pre-inventory upon successful new lettings listing or at completion of a check-out for a relet property. Providing accurate information & recommendations to the landlord for works required to bring to standard.
- Complete the inventory for new let properties.
- Act as the main contact for all maintenance issues.
- Instruct, coordinate, and oversee contractors, ensuring works are completed to a high standard.
- Approve and raise invoices for repairs and contractor work.
- Ensure properties remain fully compliant with safety and legal standards (gas, EICR, EPC, alarms, etc.).
- Book and conduct property visits for all managed properties and those let only where they request as an additional paid service.
- Manage rent arrears processes and communicate updates to tenants and landlords.
- Provide financial updates and track maintenance spend where required.
- Liaise and negotiate annual rent increases, ensuring the relevant legal notices are served.
- Ensure all properties meet current statutory requirements and maintain accurate compliance records.
- Serve relevant legal notices throughout tenancies.
- Manage the end of tenancy process with the relevant notices served.
- Conduct a check-out at the end of tenancy.
- Negotiate deposit returns and disputes with the TDS.
- Advise landlords on legislative changes and best practice.
- Deliver excellent customer service to landlords, tenants, and contractors.
- Handle complaints, disputes, and complex queries professionally.
- Build strong relationships with landlords to support long-term retention.
- Escalate non-compliance or risks promptly.
- Maintain accurate records within the CRM/lettings platform.
- Ensure all actions and communications are logged consistently.
Why Join Us
At Oakheart Property, we are committed to transforming lives and communities through our work. We provide a structured pathway for career progression and invest in our people to ensure long-term success. Join a dynamic and ambitious team where your development and achievements are recognised and rewarded. If you have a passion for property and delivering exceptional customer service, we would love to hear from you.
Senior Property Manager - Ipswich in Suffolk employer: Oakheart Property Ltd
At Oakheart Property, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With benefits such as 28 days of annual leave, hybrid working options, and ongoing training, we empower our team to thrive in their roles while making a meaningful impact in the property industry. Join us in Ipswich, where your contributions are valued, and your career can flourish in a dynamic environment dedicated to transforming lives and communities.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager - Ipswich in Suffolk
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Oakheart Property Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Oakheart Property Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Oakheart Property Ltd's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Property Manager - Ipswich in Suffolk
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Property Manager - Ipswich role at Oakheart Property Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Oakheart Property Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Oakheart Property Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Oakheart Property Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Oakheart Property Ltd.
