At a Glance
- Tasks: Manage a portfolio of properties and ensure compliance with safety standards.
- Company: Join Oakheart Property, a dynamic team transforming lives and communities.
- Benefits: 28 days annual leave, hybrid working, ongoing training, and a Macbook.
- Other info: Structured career progression and recognition for your achievements.
- Why this job: Make a real impact in property management while developing your career.
- Qualifications: Experience in property management and excellent customer service skills.
The predicted salary is between 40000 - 50000 € per year.
Location: Colchester or Chelmsford, Essex
Hours: Monday - Friday; 9am - 5.30pm
Annual leave: 28 days per annum, including bank holidays, plus your birthday day off
On-going training & development
Macbook laptop
Pension (3% employer contribution)
Annual company events
Hybrid working - up to 2 days work from home per week upon successful completion of probationary period
Key Responsibilities
- Your main office will be in the Head office in Colchester, Essex but you may be expected to travel to alternative offices within the group for training, development and support.
- You will be dealing with all manners of clients ranging all aspects of the property industry.
- Managing a portfolio of Essex Properties, carrying out the following duties:
- Carry out pre-inventory upon successful new lettings listing or at completion of a check-out for a relet property.
- Providing accurate information & recommendations to the landlord for works required to bring to standard.
- Complete the inventory for new let properties.
- Act as the main contact for all maintenance issues.
- Instruct, coordinate, and oversee contractors, ensuring works are completed to a high standard.
- Approve and raise invoices for repairs and contractor work.
- Ensure properties remain fully compliant with safety and legal standards (gas, EICR, EPC, alarms, etc.).
- Book and conduct property visits for all managed properties and those let only where they request as an additional paid service.
- Manage rent arrears processes and communicate updates to tenants and landlords.
- Provide financial updates and track maintenance spend where required.
- Liaise and negotiate annual rent increases, ensuring the relevant legal notices are served.
- Ensure all properties meet current statutory requirements and maintain accurate compliance records.
- Serve relevant legal notices throughout tenancies.
- Manage the end of tenancy process with the relevant notices served.
- Conduct a check-out at the end of tenancy.
- Negotiate deposit returns and disputes with the TDS.
- Advise landlords on legislative changes and best practice.
- Deliver excellent customer service to landlords, tenants, and contractors.
- Handle complaints, disputes, and complex queries professionally.
- Build strong relationships with landlords to support long-term retention.
- Escalate non-compliance or risks promptly.
- Maintain accurate records within the CRM/lettings platform.
- Ensure all actions and communications are logged consistently.
Why Join Us
At Oakheart Property, we are committed to transforming lives and communities through our work. We provide a structured pathway for career progression and invest in our people to ensure long-term success. Join a dynamic and ambitious team where your development and achievements are recognised and rewarded.
Senior Property Manager - Essex in Colchester employer: Oakheart Property Ltd
At Oakheart Property, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With competitive benefits such as 28 days of annual leave, hybrid working options, and ongoing training, our team members in Essex enjoy a fulfilling work-life balance while making a meaningful impact in the property industry. Join us to be part of a dynamic team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager - Essex in Colchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing properties and dealing with clients. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Senior Property Manager - Essex in Colchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Property Manager role. Highlight your experience in managing properties, dealing with clients, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about property management and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's successfully managing a portfolio or resolving complex tenant issues, we want to know how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Oakheart Property Ltd
✨Know Your Stuff
Make sure you brush up on the key responsibilities listed in the job description. Understand the ins and outs of property management, especially in Essex. Be ready to discuss your experience with managing portfolios, handling maintenance issues, and ensuring compliance with safety standards.
✨Showcase Your Customer Service Skills
As a Senior Property Manager, you'll be dealing with landlords, tenants, and contractors regularly. Prepare examples of how you've delivered excellent customer service in the past. Think about times when you've resolved complaints or built strong relationships that led to long-term retention.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during your interview. These might involve handling disputes, negotiating rent increases, or managing end-of-tenancy processes. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and knowledge of best practices.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could inquire about the team dynamics, ongoing training opportunities, or how they measure success in the property management department. It’s a great way to show you’re serious about joining their team.
