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- Tasks: Lead a team to enhance customer experience and support business growth.
- Company: A leading estate agency with a focus on exceptional service.
- Benefits: Competitive salary, performance bonuses, and professional development opportunities.
- Why this job: Join a supportive team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and experience in customer service and property.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading estate agency is looking for a Customer Experience Team Leader in Colchester. The successful candidate will manage customer inquiries, support business growth, and provide accurate information to clients.
Strong communication skills and previous experience in customer service and the property industry are essential. Join a supportive team focused on exceptional customer service and professional development.
A competitive salary with performance-based bonuses is offered.
Customer Experience Lead - Property & New Business in Colchester employer: Oakheart Property Ltd
Contact Detail:
Oakheart Property Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Lead - Property & New Business in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the property industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer experience and the property sector. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences that highlight how you've handled customer inquiries and contributed to business growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Experience Lead - Property & New Business in Colchester
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your previous customer service experiences.
Tailor Your Application: We want to see how you fit into our team! Customise your CV and cover letter to highlight your relevant experience in the property industry and how it aligns with the Customer Experience Lead role.
Be Authentic: Let your personality shine through! We’re looking for someone who can connect with clients and support our business growth, so don’t hesitate to share your passion for customer service in your application.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our supportive team!
How to prepare for a job interview at Oakheart Property Ltd
✨Know Your Stuff
Make sure you brush up on the property industry and customer service best practices. Familiarise yourself with common customer inquiries in estate agencies, as well as any recent trends or changes in the market. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this role, prepare to demonstrate your ability to convey information clearly and effectively. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues, and be ready to share these during the interview.
✨Highlight Team Leadership Experience
As a Customer Experience Team Leader, you'll need to manage a team. Be prepared to discuss your previous leadership roles, how you motivated your team, and any strategies you implemented to improve customer service. This will help the interviewers see you as a strong candidate for leading their customer experience team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to customer service, how they measure success in this role, or what professional development opportunities they offer. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
