At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and supporting the management team.
- Company: Join a caring team at Oake Meadows Care Home in Taunton.
- Benefits: Enjoy competitive pay, ongoing training, and a supportive work environment.
- Other info: Free uniform and DBS, plus eligibility for Blue Light Card.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: GCSEs or higher, strong communication skills, and admin experience.
The predicted salary is between 14 - 14 £ per hour.
Salary: £14.00 per hour
Hours: 40 hours per week
Location: Oake Meadows Care Home, 33 Wyvern Road, Taunton, TA1 4RA
About the Role
We are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills. As the Admin Assistant, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service.
You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home management team with administrative activities which focus on providing excellent customer service throughout the Home.
Responsibilities:
- Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.
- Ensure the reception area and areas around the home are well maintained and welcoming.
- Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
- Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
- Support the Admin Manager with their duties and cover when they are on annual leave.
Education, Skills and Experience
- We are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities.
- The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.
- Educated to GCSE level or higher.
- Experienced in working in an admin/reception capacity.
- Experienced in working in a commercial mindset.
- Able to maintain professional composure at all times.
- Action orientated with a passion for working in an effective and timely manner.
Benefits
- Comprehensive induction programme
- Ongoing training and development
- Workplace pension
- Eligible for Blue Light Card
- Free DBS
- Free Uniform
Admin Assistant in Taunton employer: Oake Meadows Care Home
Welford Healthcare is an excellent employer for those passionate about creating a warm and inviting dining experience for residents. Located in Taunton, our care home offers great opportunities for career development, a supportive work culture, and ongoing training to help you thrive in your role as a Catering Technician. With enhanced pay for overtime and bank holidays, along with a commitment to employee wellbeing, you'll find meaningful and rewarding employment here.
