Team Manager (Neurodevelopmental Assessments) in Harrogate

Drive Excellence and Make a Difference with Oakdale

Location: Harrogate / Hybrid

Hours: 37.5 per week (part time hours would be considered, but a minimum of 28 hours per week would be required)

Salary: £39,474.75 - £47,694.15 per annum (depending on experience)

Shape Services, Support People, Deliver Impact

For over 25 years, Oakdale has been delivering high-quality, evidence-based therapies and assessments for children, young people, and adults. As a not-for-profit, values-driven organisation, we partner with the NHS, schools, local authorities, and private clients to provide care that changes lives. We are now seeking a proactive and experienced Team Manager to join our Neurodevelopmental team. This is a fantastic opportunity for someone who thrives on organisation, collaboration, and driving continuous improvement. You’ll play a key role in ensuring Oakdale runs smoothly, efficiently, and in line with our mission to help people thrive.

The Role - What You'll Do

• Team Leadership and Support
  • Provide day-to-day line management to clinical staff within the team.
  • Foster a supportive and inclusive work environment that promotes teamwork, high performance, and continuous improvement.
  • Conduct regular one-to-one meetings with team members to provide feedback, support wellbeing, and identify development opportunities.
  • Act as the first point of contact for associate clinicians, providing guidance, support, and oversight related to administrative matters and service delivery.
• Performance and Appraisal Management
  • Lead the annual appraisal process, collaborating with clinical supervisors, ensuring all staff have clear, measurable objectives aligned with team and organisational goals.
  • Monitor individual and team performance, identifying areas for improvement and implementing appropriate action plans.
  • Provide coaching, guidance, and constructive feedback to promote professional growth and development.
• Absence and Attendance Management
  • Monitor staff attendance and manage short- and long-term absences in accordance with organisational policy.
  • Conduct return-to-work interviews and liaise with HR as appropriate.
  • Maintain accurate records and ensure timely completion of required documentation related to staff absence.
• Recruitment and Onboarding
  • Support the recruitment process by contributing to job planning, person specifications, shortlisting, and interviews.
  • Work with HR and workforce teams to ensure timely and effective onboarding of new staff.
  • Oversee the induction process for new starters, ensuring all mandatory training, orientation, and support systems are in place.
  • Act as a point of contact for new staff, providing guidance and mentorship during the initial employment period.
• Workforce Planning and Development
  • Ensure appropriate staff cover and skill mix to meet service needs, working closely with the Resourcing Lead and wider ND Leadership and Management Team.
  • Contribute to workforce planning, training needs analysis, and succession planning for the team.
  • Support the induction and ongoing development of new staff.
• Quality and Compliance
  • Ensure compliance with relevant policies, procedures, and clinical governance standards.
  • Promote a culture of safety, learning, and continuous improvement within the team.
  • Participate in audits, service reviews, and service development initiatives as required.

Essential About you:

• Experience in managing or supervising clinical staff.
• Experience in the recruitment and onboarding of staff.
• Strong communication and leadership skills with the ability to influence and support others.
• Ability to manage priorities in a dynamic healthcare environment.
• Strong leadership, team-building, and interpersonal skills.
• Excellent organisational and time-management abilities, with the capacity to manage competing priorities.
• Ability to handle sensitive and complex situations with discretion, professionalism, and empathy.
• Effective communication skills - both written and verbal.
• Excellent interpersonal skills; able to establish and develop effective working relationships with colleagues and to represent the organisation professionally both externally and with clients.
• Supportive and reflective leadership style.
• Commitment to Oakdale’s values.
• Driving licence & access to a vehicle.

Desirable

• A solid grasp of data analysis and performance metrics.
• Postgraduate qualification in leadership, management, or a related field.
• Experience managing associate clinicians or contracted clinical staff.
• Familiarity with digital healthcare systems, such as electronic health records (EHRs).
• Experience working in a mental health or psychological therapy service (e.g., IAPT, CAMHS, community mental health).

Why Join Oakdale?

At Oakdale, Your Well-being And Growth Matter As Much As The Clients You Support. We Offer a Package Designed For Balance, Flexibility, And Long-term Career Satisfaction, Including:

• 33 days’ annual leave (including bank holidays), increasing with service
• Flexible and agile working from day one
• SimplyHealth: 24/7 GP access, counselling, physiotherapy, and more
• Exclusive, heavily discounted rates for you and your family on private ADHD and autism neurodevelopmental assessments, through our own expert service.
• Fully funded flu vaccines
• Employee Wellbeing Initiative with trained mental health champions
• Smart Pension & Rewards: plan for your future with discounts and cashback
• Enhanced Occupational Sick Pay
• Cycle to Work & Technology Salary Sacrifice schemes
• Employee discount scheme
• Protected CPD days, annual away days, and high-quality training
• Professional registration fees covered (where applicable)
• Opportunities to influence service improvement and innovation
• Laptop, monitor, keyboard, and any additional equipment you need to do your best work
• Discounts apply to dependents living within the same household.

Oakdale is proud to be a registered Disability Confident Committed Employer.