At a Glance
- Tasks: Provide triage support and manage diagnostic reports in a dynamic healthcare environment.
- Company: Join a dedicated team focused on mental health and neurodevelopmental services.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful healthcare solutions.
- Other info: Collaborative team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while enhancing your professional journey.
- Qualifications: Degree in Psychology and 2 years of admin experience required.
The predicted salary is between 30000 - 40000 £ per year.
The Triage Support Worker will provide comprehensive service delivery of triaging referrals and reviewing diagnostic reports. There will also be other ad hoc administrative tasks and responsibilities.
Main duties of the job:
- Use analytical skills to effectively and accurately summarise assessment and triage information from a variety of sources and extrapolate clinically relevant information.
- Work through the information received to identify cases that can be routinely allocated and those that are more complex and require additional clinical consideration prior to allocation.
- Review diagnostic reports to ensure they meet the minimum standards of assessment to be accepted into the ADHD Medication Service.
- Manage own time effectively to ensure timely triage, allocation and throughput of cases.
- Maintain accurate case records on the Oakdale case management system, ensuring that cases are tracked and monitored for an efficient allocation process.
- Be responsible for own workload under the direct support of the Triage Admin Lead.
- Carry out other reasonable duties commensurate with the nature and level of the role.
Qualifications:
- A minimum of 2 years of current administration experience.
- Minimum degree in Psychology (Class 2:1 or higher) that provides eligibility for graduate basis for registration with the British Psychological Society.
- Excellent written, verbal and report‑writing skills alongside a methodical and analytical approach with excellent accuracy and attention to detail.
- Excellent written and verbal communication skills and a good telephone manner, with the ability to facilitate the resolution of issues.
- The ability to work on own initiative and prioritise workload while meeting tight deadlines.
- Team player, proactive and organised.
- Experience using a range of IT systems and packages, including databases.
- Responsible, trustworthy and reliable.
- Knowledge of data protection regulations.
- High level of personal and professional commitment.
- Experience of using Google Workspace.
- Experience working in neurodevelopmental or mental health services.
- Familiarity with NHS or Local Authority pathways and commissioning processes.
- An emerging understanding and interest in neurodevelopmental presentations and diagnoses or experience working with individuals with autism, ADHD, intellectual disabilities or other complex needs.
- With either a Bachelors degree (Class 2.1 or higher) or a Bachelors degree (any class) together with a higher degree.
- Evidence of successful working within multidisciplinary teams.
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Triage Support Worker in Harrogate employer: Oakdale Centre Cic
As a Triage Support Worker, you will join a dedicated team committed to providing high-quality service delivery in a supportive and collaborative environment. Our organisation values professional growth, offering opportunities for continuous learning and development, particularly in the neurodevelopmental and mental health sectors. Located in a vibrant community, we foster a culture of respect and teamwork, ensuring that every employee feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Triage Support Worker in Harrogate
✨Get Involved in Local Psychological Communities
Join local psychology associations or groups where professionals gather. Whether it’s workshops, conferences, or social events, connecting with others in the field can lead to job opportunities and insider info on unadvertised openings.
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If you’re a recent graduate, don’t forget to tap into your university’s career services. They often have exclusive partnerships with organisations looking for fresh talents, plus access to internships that could lead to full-time roles.
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Create a blog or a LinkedIn page where you share insights about psychology theories or current trends. This not only showcases your knowledge but can help you connect with like-minded professionals and potential employers.
✨Apply Directly Through Our Website
When you find a role like Triage Support Worker at Oakdale Centre Cic, make your application stand out by applying directly through our website. This gives you a better chance to be seen by hiring managers. Plus, tailor your application to highlight your passion for psychology and relevant experiences!
We think you need these skills to ace Triage Support Worker in Harrogate
Some tips for your application 🫡
Tailor Your CV with Relevant Experience:In psychology, it’s crucial to highlight your relevant experience, such as internships, research projects, or any volunteer work in mental health settings. Make sure to include specific roles and responsibilities, demonstrating how you've applied theoretical knowledge in real-world situations—this is what gets us excited!
Show Off Your Academic Achievements:Given the nature of psychology, we want to see your academic journey laid out clearly. Include your degree(s), grades, and any specialised courses or certifications that set you apart. If you've got published papers or presentations at conferences, be sure to mention them—it shows your commitment to the field!
Personal Statement: Make It Count:Your personal statement is your chance to shine! Share insights about why you’re passionate about psychology and how this role at Oakdale Centre Cic connects with your career goals. Be honest about your motivations and what you hope to learn—this is key for a full-time position and helps us gauge your fit in our team!
Focus on Soft Skills in Your Application:Psychology is as much about people as it is about theories. Highlight your soft skills such as communication, empathy, and teamwork in your application. These traits are essential in our field and will help us see how you connect with others, so don't hold back in showcasing them!
How to prepare for a job interview at Oakdale Centre Cic
✨Brush Up on Key Psychological Theories
Before stepping into the interview with Oakdale Centre Cic, revisit key psychological theories that are relevant to the role, like cognitive behavioural therapy or humanistic psychology. Expect to discuss these during your interview, as they want to see how you apply theory to practice.
✨Bring Real-Life Case Studies
Prepare a couple of case studies or anecdotes that demonstrate your practical experience in psychology. Whether it’s handling a difficult client or designing a psychological assessment, these stories will highlight your skills and help you stand out in your full-time interview.
✨Familiarise Yourself with Ethical Guidelines
Get comfy with the ethical guidelines set by the British Psychological Society. Be ready to chat about how you ensure ethical practice in your work, as this is crucial in the psychology field, and Oakdale Centre Cic will be keen to know you’ve got integrity.
✨Showcase Your Continuous Learning
Since you're going for a full-time gig, it’s essential to demonstrate your commitment to ongoing professional development. Bring up any workshops, courses, or readings you’ve engaged in recently. This shows Oakdale Centre Cic that you’re not just there for a job, but genuinely passionate about the field.
