At a Glance
- Tasks: Lead debt sale optimisation and execute strategies to improve portfolio performance.
- Company: Join Oakbrook, a data-driven lender with a focus on innovation.
- Benefits: Permanent role with competitive salary and opportunities for career growth.
- Other info: Collaborative team environment with a focus on continuous improvement and learning.
- Why this job: Make a real impact by shaping collections strategies and driving financial results.
- Qualifications: Degree in relevant field and 3+ years in analytics, preferably in financial services.
The predicted salary is between 40000 - 50000 £ per year.
Reports to Head of Collections Strategy. Team Size: 6. Contract Type: Permanent. Location: Nottingham.
Role summary: Oakbrook is a growing, data-driven lender where analysts have real influence — working directly with senior stakeholders and contributing to decisions that shape portfolio performance. This role sits within the Collections Strategy team and leads on the optimisation and execution of Oakbrook's debt sale programme, working across the full cycle from portfolio selection and segmentation through to post-sale performance tracking and stakeholder management. Alongside this, the role offers opportunities to develop and deploy collections and recoveries strategies earlier in the account journey. The successful candidate will bring strong analytical capability, a curiosity to challenge existing approaches, and a clear drive to deliver financial results.
Responsibilities:
- Debt sale optimisation and execution – own the end-to-end debt sale cycle including portfolio selection and segmentation, pricing and valuation analysis, post-sale performance tracking and learning loops to continuously improve future outcomes.
- Identify opportunities to improve portfolio performance and customer outcomes through strategy optimisation and innovation, including automation and AI where they deliver measurable benefits.
- Design and deploy collections and recoveries strategies to improve cure rates within a champion/challenger framework, including model building and customer treatment path design.
- Build compelling stories with data that clearly explain opportunities with insight, recommendations, expected impacts and risks tailored to senior stakeholders.
- Ensure regulatory guidance and rulesets are reflected in strategy design and ongoing optimisation, escalating risks as required.
- Produce clear, accurate and timely MI to monitor portfolio performance vs objectives and budgets, covering departmental use, executive reporting and committee packs.
- Work closely with Credit Risk, Data Science, Responsible Lending, Operations and Product Owners to align approaches, shape requirements, and deliver the Collections change roadmap.
- Support effective data governance and documentation, ensuring strategy and MI outputs are well-controlled and audit ready.
- Timely and well-executed debt sales with documented learnings feeding into future sales.
- Measurable improvement in debt sale proceeds through pre-sale strategy, segment optimisation and pricing analysis.
- A pipeline of prioritised strategy opportunities (with quantified impact sizing) feeding into the Collections roadmap.
- High-quality MI and insight packs that clearly track debt sale and recoveries outcomes, explain drivers, and recommend actions for approval forums.
Qualifications:
- Degree level education in a relevant subject (e.g. mathematics, economics, data science, business, finance).
- 3+ years’ experience in an analytics role (ideally within financial services), with evidence of improving outcomes through strategy optimisation.
Skills:
- Technical: Strong analytical capability with hands-on experience in SQL. Proficiency in data manipulation and analysis in Python or R is beneficial. Data visualisation and dashboard creation, with Power BI or other tools, is beneficial. Experience using AI tools to drive business benefit is beneficial.
- Non-Technical: Highly motivated with a clear drive to deliver measurable results – comfortable owning outcomes, not just producing analysis. Naturally curious with a willingness to challenge existing approaches and propose better alternatives, backed by evidence. Understanding of collections strategies, operational levers, and forbearance tools. Customer-first mindset, ensuring strategies deliver fair and appropriate outcomes. Knowledge of UK consumer credit regulation/legislation and the need to evidence good customer outcomes. Strong communication and presentation skills; able to clearly explain complex analysis, strategy proposals and trade-offs to senior stakeholders.
Senior Collections and Recoveries Analyst in Nottingham employer: Oakbrook
At Oakbrook, we pride ourselves on being a data-driven lender that empowers our analysts to make impactful decisions alongside senior stakeholders. Located in Nottingham, we foster a collaborative work culture that values innovation and continuous improvement, offering ample opportunities for professional growth and development. Our commitment to employee success is reflected in our supportive environment, where your analytical skills can directly influence our collections strategies and drive meaningful financial results.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Collections and Recoveries Analyst in Nottingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Oakbrook. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for interviews by practising common questions related to collections and recoveries. Think about how your analytical skills can improve outcomes and be ready to share specific examples from your past experience.
✨Tip Number 3
Show off your data storytelling skills! When discussing your experience, focus on how you've used data to drive decisions and improve performance. Make sure to highlight any innovative strategies you've implemented.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at Oakbrook.
We think you need these skills to ace Senior Collections and Recoveries Analyst in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Collections and Recoveries Analyst. Highlight your analytical skills, experience in financial services, and any relevant projects that showcase your ability to optimise strategies and improve outcomes.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've used data to drive results and how your curiosity has led to innovative solutions in previous roles.
Showcase Your Analytical Skills:In your application, don’t just list your skills—demonstrate them! Include examples of how you've used SQL, Python, or data visualisation tools to solve problems or improve processes in your past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Oakbrook
✨Know Your Numbers
As a Senior Collections and Recoveries Analyst, you'll need to demonstrate your strong analytical skills. Brush up on key metrics related to debt sales and portfolio performance. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Your Curiosity
This role values a curious mindset that challenges the status quo. Prepare examples of how you've identified opportunities for improvement in past positions. Highlight any innovative strategies you've implemented, especially those involving automation or AI.
✨Communicate Clearly
You'll be presenting insights to senior stakeholders, so practice explaining complex analyses in simple terms. Use storytelling techniques to convey your findings and recommendations effectively. Think about how you can tailor your communication style to different audiences.
✨Understand Regulatory Frameworks
Familiarise yourself with UK consumer credit regulations and how they impact collections strategies. Be prepared to discuss how you've ensured compliance in your previous work and how you would approach regulatory considerations in this role.
