At a Glance
- Tasks: Join us as a Retail Food and Beverage Assistant, delivering unforgettable matchday experiences.
- Company: Oak View Group is a leading hospitality company transforming sports and entertainment venues.
- Benefits: Enjoy competitive pay, holiday pay, flexible shifts, and comprehensive training.
- Why this job: Be part of a diverse team creating memorable experiences at exciting events.
- Qualifications: No experience needed; we provide full training and support for all levels.
- Other info: Opportunities for career progression and a warm, inclusive culture await you.
Oak View Group
Oak View Group (OVG) is the world\’s leading development, management, and hospitality company founded in 2015 to positively disrupt business as usual.
As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet.
About the Venue
With an expanding footprint in the United Kingdom, OVG is redefining how fans experience live events through innovative hospitality.
We\’re fanatical about transforming food and beverage services across sports and entertainment venues by prioritising culinary innovation, local concepts, and seamless technological integration.
We\’re proud to be the offical catering partner at Southampton Football Club – St Mary\’s stadium, where we will elevate and transform the culinary experiences across all hospitality offerings in the stadium.
Role Purpose
We\’re looking for retail food and beverage assistants to help us deliver an unforgettable matchday experience at St Mary\’s stadium.
We\’re hiring across many levels, whether you have hospitality experience or not.
- Retail Team Members – Be the face of our food outlets
- Concessions Staff – Keep the energy high on busy event days
- Hospitality Box Attendants – Deliver premium service to VIP guests
- Waiting Staff – Create memorable dining experiences
Why Choose Us?
- Warm Welcome & Inclusive Culture
- From day one, you\’ll be part of a team that celebrates diversity and makes everyone feel valued. No matter your background, experience level, or circumstances – there\’s a place for you here.
- Flexibility That Works for You
- Regular shifts you can rely on
- Rotas that fit around your life
- Perfect for students, parents, or anyone seeking work-life balance
Brilliant Benefits Package
- Competitive pay rates
- Holiday pay included
- Comprehensive training provided
- Genuine career progression opportunities
- Ongoing support from management
Grow With Us
- Start wherever you are and build the career you want. We believe in promoting from within and supporting your professional development every step of the way.
- You\’ll be working in a fantastic atmosphere where every event brings new energy. From intimate concerts to major sporting events, you\’ll be part of creating unforgettable experiences for thousands of guests.
- No experience? No worries! We provide full training and ongoing support to help you succeed.
- Experienced professional? We offer the platform to showcase your skills and advance your career.
Our Inclusion Commitments
OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we\’d love to hear from you.
Employee Screening and Eligibility to Work
As part of the recruitment process, you will need to prove your right to work in the UK. Basic DBS will be required.
Southampton FC - Retail Food and Beverage Assistant employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Southampton FC - Retail Food and Beverage Assistant
β¨Tip Number 1
Familiarise yourself with Southampton FC and the Oak View Group's values. Understanding their commitment to innovation and inclusivity will help you align your approach during interviews and discussions.
β¨Tip Number 2
Network with current or former employees of OVG or Southampton FC. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge.
β¨Tip Number 3
Prepare to demonstrate your customer service skills. Since the role involves being the face of food outlets, think of examples from past experiences where you provided excellent service or handled challenging situations.
β¨Tip Number 4
Show enthusiasm for the role and the events at St Maryβs stadium. Expressing genuine excitement about contributing to memorable matchday experiences can set you apart from other candidates.
We think you need these skills to ace Southampton FC - Retail Food and Beverage Assistant
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand what Southampton FC is looking for in a Retail Food and Beverage Assistant. Highlight any specific skills or experiences that align with their requirements.
Tailor Your CV: Customise your CV to reflect relevant experience, even if it's from different sectors. Emphasise customer service skills, teamwork, and any previous roles in hospitality or retail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Southampton FC and how you can contribute to creating unforgettable matchday experiences.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Oak View Group
β¨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about any previous experiences, even if they are informal, that demonstrate your love for providing great service and creating memorable experiences for guests.
β¨Understand the Company Culture
Research Oak View Group and Southampton FC to understand their values and culture. Be prepared to discuss how you align with their commitment to diversity and inclusion, as well as their focus on innovative culinary experiences.
β¨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations on matchdays, such as dealing with difficult customers or managing high-pressure environments. Think of examples from past experiences where you successfully navigated similar challenges.
β¨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about training opportunities, team dynamics, or what a typical matchday looks like for staff.