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- Tasks: Welcome guests and manage parking efficiently at Chartway Arena.
- Company: Join Oak View Group, a leader in live event venue management and hospitality.
- Benefits: Enjoy flexible hours, 401(k) matching, and paid leave for part-time roles.
- Why this job: Be the first friendly face guests see and enjoy a vibrant work environment.
- Qualifications: Customer service experience preferred; must have a valid driver's license.
- Other info: Applications accepted anytime; no deadline to apply.
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Our Parking staff are often the first person our guests connect with upon arrival to the arena. The Parking Staff Team Member position requires the flexibility to work evenings, weekends, and holidays as required. Out-going and fan-friendly individuals are needed to become members of The Chartway Arena Parking Staff.
The Chartway Arena Parking Staff provides excellent customer service to the arena guests and are often the first person our shows and premium guests connect with upon arrival. The ideal candidate will be able to communicate clearly and professionally with peers and guests. This role will pay an hourly wage of $18.00.
Benefits for PT roles: 401(k) savings plan and 401(k) matching. OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year. Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities:- Greet arriving and departing guests in a friendly and courteous manner.
- Set up assigned parking areas as directed by Supervisor.
- Stand in traffic to direct vehicles into and out of parking areas.
- Verify customers have proper parking pass for VIP parking areas.
- Perform vehicle counts on location throughout shift to ensure garage does not overfill available spaces.
- Control traffic at entrances and exits as needed.
- Maintain equipment and perform general maintenance tasks as directed by Supervisor.
- Immediately report accidents, incidents, or safety concerns to Supervisor.
- Communicate professionally with guests, clients, and teammates.
- Assist guests with directions on where to park and any questions they might have.
- Prior customer service experience (entry level or supervisory) preferred.
- Positive and professional attitude with outstanding communication skills.
- Ability to deal with uncooperative and/or intoxicated persons.
- Work autonomously as well as in a team setting in a respectful and courteous manner.
- Attention to detail and ability to adapt to changing and high-pressure situations.
- Remain calm and professional in all situations.
- Work in various weather conditions.
- Stand for long periods of time.
- Aptitude to follow verbal/written directions.
- Show up to work as required on time.
- Valid Driver's license.
- Must pass background check.
- Previous customer service experience preferred.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Attendant|Part-time|Chartway Arena @ Old Dominion University
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the team at Chartway Arena. Whether it's through networking or casual conversations, demonstrating your friendly and professional attitude can leave a lasting impression.
✨Tip Number 2
Familiarise yourself with the layout of the arena and its parking facilities. Being knowledgeable about the venue will not only help you answer questions confidently but also show your genuine interest in the role.
✨Tip Number 3
Be prepared to discuss how you handle high-pressure situations. The ability to remain calm and professional, especially when dealing with difficult guests, is crucial for this position, so have examples ready to share.
✨Tip Number 4
Since the role requires flexibility with working hours, be open about your availability during the interview process. Highlighting your willingness to work evenings, weekends, and holidays can make you a more attractive candidate.
We think you need these skills to ace Parking Attendant|Part-time|Chartway Arena @ Old Dominion University
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Parking Attendant position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Customer Service Skills: Since prior customer service experience is preferred, make sure to emphasise any relevant roles you've had in the past. Use specific examples to demonstrate your ability to communicate effectively and handle challenging situations.
Show Your Flexibility: The role requires flexibility to work evenings, weekends, and holidays. In your application, mention your availability and willingness to work during these times, as this will show your commitment to the role.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial for this position.
How to prepare for a job interview at Oak View Group
✨Show Your Customer Service Skills
Since the role involves interacting with guests, it's crucial to demonstrate your customer service experience. Share specific examples of how you've handled difficult situations or provided excellent service in the past.
✨Be Friendly and Approachable
As a Parking Attendant, you'll be the first point of contact for guests. Make sure to convey a warm and welcoming attitude during the interview. Practice smiling and using positive body language to show that you're approachable.
✨Prepare for Scenario Questions
Expect questions about how you would handle various situations, such as dealing with uncooperative guests or managing traffic flow. Think through potential scenarios and prepare your responses to showcase your problem-solving skills.
✨Demonstrate Flexibility and Teamwork
The job requires working evenings, weekends, and holidays, so be ready to discuss your availability. Also, highlight your ability to work well in a team and adapt to changing situations, as this is essential for the role.
