Operations Lead|Part-time| Chartway Arena @ Old Dominion University

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Operations Lead provides general support to Operations Department staff through labor and crew supervision. Performs a variety of set up, conversion, custodial, maintenance, engineering and project work. Directs, supervises and inspects event conversions. Performs inspections, prepares task lists, and performs minor maintenance and repairs. This role will pay an hourly wage of $22.

Responsibilities:

• Lead and direct operations staff and supervisors when operations manager is not available.
• Report any issues directly to Operations Manager in a timely manner.
• Perform duties for set up and removal of various events including but not limited to basketball, staging, tables, seats, and risers.
• Repair and report any major damages of retractable and permanent seats to Operations Manager.
• Proactively use all safety mandates and teach others safety protocols.
• Promote a safe and efficient work environment.
• Be available for event support, as needed.
• Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard.
• Complete conversions in order to create winning experiences and timeless memories for guests.
• Assist other departments as assigned including Director of Venue Maintenance.
• Work extended and/or irregular hours including nights, weekends, and holidays, as needed.
• Fill in for Operations Manager when needed.
• Perform strenuous physical duties at times, including lifting, carrying, moving, walking extensively throughout the building, working from various heights, and around moderate to loud noises.
• Operate equipment such as hand trucks, pallet jacks, forklifts, etc.

Qualifications:

• High School diploma + 1-3 years of conversion experience, preferred.
• Excellent safety record and work ethic.
• Must be able to lift 50lbs or more on a regular basis.
• Ability to work long hours and varied schedules.
• Must be able to work nights, weekends, and holidays.
• Must be self-motivated and work under little supervision.
• Ability to prioritize tasks in the most productive and/or appropriate manner.
• Demonstrate knowledge in operational procedures, facility capabilities, industry terminology, event-related services and technical requirements for the types of events anticipated at the facility.
• Possess any licenses, certificates or training required by local, state or national authorities for the operation of the equipment found in the facility.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines.
• Work effectively under pressure and/or stringent schedule and produce accurate results.
• Ability to maintain an effective working relationship with clients, employees, patrons and others.
• Remain flexible and adjust to situations as they occur.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer: Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.