People Operations Assistant - Casual in Manchester

Co-op Live continues to attract world-class talent and events, drawing comparisons to and surpassing the world’s greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet.

Partnership is at our heart, with Co‑op Live excelling through meaningful alliances with the likes of naming rights partner Co-op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co‑op Live spearheads expansion into Europe and the rest of the world, a jewel in the crown of a globally renowned portfolio.

Role Purpose

We’re looking for a People Operations Assistant to jump into the action on a casual basis and help keep event days running at full throttle. You’ll be right in the thick of it, supporting the People Operations team with the fast‑moving fulfilment, deployment, and logistics that power our event workforce. When show day hits, it’s all hands on deck. You’ll manage casual staff ingress and egress, fire out uniforms, and keep meal vouchers and food flowing, making sure our teams are prepped, energised, and exactly where they need to be, exactly when they need to be there.

Responsibilities

• Support the People Operations Team by coordinating the efficient deployment of teams and overseeing operations throughout events, ensuring smooth execution.
• Manage all administrative tasks related to our Casual Crew workforce, including creating deployment plans, booking and confirming shifts, and maintaining clear communication with team members.
• Act as a central point of contact on event days – delivering briefings to ensure your team understands their roles and is equipped with all essential event information.

Knowledge, Skills and Experience

Joining us as a People Operations Assistant on a casual basis, you will have the ability to work flexible hours, including evenings and weekends, to support event schedules. At times there will be a requirement to be in the office mid‑week; therefore being able to work events and office hours are essential. This is a genuine opportunity to make a difference, be part of our live show experience and transform our people & culture offering. We would love to hear from you if you have:

• Stadium or arena people operations supervisory experience
• Oversee casual staff deployment ingress/egress
• Management of casual teams
• Dispute / conflict management experience
• Microsoft experience & administration skills
• An infectious can‑do approach
• A passion to deliver the best fan experience through your teams
• Thrive when its buzzing and show resilience in getting things done

Desirable

• Stewarding experience
• SIA License
• CIPD Level 3 qualified or equivalent
• NVQ Level 2 or 3 in Spectator Safety
• ACT Awareness

Please note this role is offered on a casual basis, paying £14.65 per hour.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co‑op Live, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.