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For Companies At a Glance
- Tasks: Support event operations by managing staff logistics and ensuring smooth execution on show days.
- Company: Join Co-op Live, the UK's largest live entertainment arena, known for its vibrant atmosphere.
- Benefits: Earn £14.65 per hour with flexible hours and a chance to be part of exciting events.
- Why this job: Be at the heart of live entertainment, making a real impact on fan experiences.
- Qualifications: Experience in people operations and a passion for delivering exceptional service.
- Other info: Diverse and inclusive workplace committed to creating a great environment for all.
The predicted salary is between 11 - 17 £ per hour.
About the Venue
Co-op Live continues to attract world-class talent and events, drawing comparisons to and surpassing the world's greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience, before, during and after every event, as well as giving back to our local community and our planet. Partnership is at our heart, with Co-op Live excelling through meaningful alliances with the likes of naming rights partner Co-op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co-op Live spearheads expansion into Europe and rest of world, a jewel in the crown of a globally renowned portfolio.
Role Purpose
We’re looking for a People Operations Assistant to jump into the action on a casual basis and help keep event days running at full throttle. You’ll be right in the thick of it, supporting the People Operations team with the fast-moving fulfilment, deployment, and logistics that power our event workforce. When show day hits, it’s all hands on deck. You’ll manage casual staff ingress and egress, fire out uniforms, and keep meal vouchers and food flowing, making sure our teams are prepped, energised, and exactly where they need to be, exactly when they need to be there.
Responsibilities
- As a valued member of the team, you will play a key role in supporting the People Operations Team by coordinating the efficient deployment of teams and overseeing operations throughout events, ensuring smooth execution.
- You will manage all administrative tasks related to our Casual Crew workforce, including creating deployment plans, booking and confirming shifts, and maintaining clear communication with team members.
- On event days, you’ll act as a central point of contact - delivering briefings to ensure your team understands their roles and is equipped with all essential event information.
Knowledge, Skills and Experience
Joining us as a People Operations Assistant on a casual basis, you will have the ability to work flexible hours, including evenings and weekends, to support event schedules. At times there will be a requirement to be in the office mid-week therefore being able to work events and office hours are essential. This is a genuine opportunity to make a difference, be part of our live show experience and transform our people & culture offering. We would love to hear from you if you have:
- Stadium or arena people operations supervisory experience
- Oversee casual staff deployment ingress/egress
- Management of casual teams
- Dispute / conflict management experience
- Microsoft experience & administration skills
- An infectious can-do approach
- A passion to deliver the best fan experience through your teams
- Thrive when it’s buzzing and show resilience in getting things done
Desirable
- Stewarding experience
- SIA License
- CIPD Level 3 qualified or equivalent
- NVQ Level 2 or 3 in Spectator Safety
- ACT Awareness
Please note this role is offered on a casual basis, paying £14.65 per hour.
Our Inclusion Commitments
Our venue is for the fans, the artists, everyone. Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK. We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved. If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.
Employee Screening and Eligibility to Work
We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the 'Eligibility to Work in the UK' requirements.
People Operations Assistant in Manchester employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Assistant in Manchester
✨Tip Number 1
Get to know the venue! Familiarise yourself with Co-op Live and its events. This way, when you chat with the team, you can show your passion for live entertainment and how you can contribute to the fan experience.
✨Tip Number 2
Network like a pro! Attend events at Co-op Live or similar venues and connect with people in the industry. Building relationships can open doors and give you insider info on job opportunities.
✨Tip Number 3
Be ready for action! Since this role is all about supporting the People Operations team during events, practice your multitasking skills. Show that you can handle the buzz of event days with ease and enthusiasm.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Co-op Live family and being part of something special.
We think you need these skills to ace People Operations Assistant in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for live events and people operations shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for fans and teams alike.
Tailor Your CV: Make sure your CV is tailored to the role of People Operations Assistant. Highlight any relevant experience you have in managing casual staff or coordinating events. We love seeing how your skills align with what we do at Co-op Live!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate straightforward communication, especially in a fast-paced environment like ours.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team at Co-op Live!
How to prepare for a job interview at Oak View Group
✨Know the Venue Inside Out
Before your interview, make sure you research Co-op Live thoroughly. Understand their mission, values, and what sets them apart in the live entertainment scene. This will not only show your enthusiasm but also help you align your answers with their goals.
✨Showcase Your People Skills
As a People Operations Assistant, you'll be working closely with casual staff and event teams. Be prepared to share examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your communication skills and your ability to keep everyone motivated and informed.
✨Demonstrate Flexibility and Resilience
This role requires someone who thrives in a fast-paced environment. During the interview, share experiences where you've had to adapt quickly to changing situations or manage multiple tasks at once. Show them that you can handle the buzz of event days with a positive attitude.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that reflect your interest in the role and the company culture. For example, ask about how the team collaborates on event days or what opportunities there are for professional development within the organisation.