Casual Event Supervisors - Co-op Live in Manchester

6 days ago Be among the first 25 applicants

We connect with up to 23,500 fans per show. Co‑op Live continues to attract world‑class talent and events, drawing comparisons to and surpassing the world’s greatest live entertainment venues in show programming, sound, fan experience, premium hospitality, food and beverage, and more. The UK’s largest live entertainment arena is driven by a dedicated team of music and live event lovers, passionate about offering every visitor, fan, artist, and partner an unrivalled experience before, during and after every event, as well as giving back to our local community and our planet. Partnership is at our heart, with Co‑op Live excelling through meaningful alliances with the likes of naming rights partner Co‑op, united by a joint vision to be the very best. The first venue in the UK for owners and operators Oak View Group (OVG), Co‑op Live spearheads expansion into Europe and the rest of the world, a jewel in the crown of a globally renowned portfolio.

Role Purpose

We’re on the lookout for Casual Event Supervisors who are passionate about making every moment unforgettable for our fans! You will oversee our Stewarding and Security casual crew within the safety and security operation of our events.

Responsibilities

Reporting to our Event Day Level Manager’s, you will be fan focused, provide an escalation point for casual teams which includes incident reporting and have responsibility for up to 20 team members. As a Casual Event Supervisor, you will take responsibility for ingress and egress of fans, staff feedback/development during events escalating such to Level Managers, leading on area staffing deployments and stand‑downs and be an initial point of contact for guests.

You’ll Be

• The friendly face around the venue and a real support for your team.
• The go‑to around the venue when it comes to keeping our fan and team safe.
• The problem solver who knows when to elevate and always feeds back so we can keep improving.

If you love live entertainment, thrive in buzzing atmospheres, and want to be part of creating the ultimate fan experience, this role is for you!

Salary: £13.72ph

Please note this role is offered on a variable shift pattern, supporting our events, therefore weekend and late evenings are required.

Knowledge, Skills and Experience

• Stadium or arena stewarding and/or Security supervisory experience.
• SIA Door Supervisor or Close Protection License.
• Willing to work towards and achieve NVQ Level 3 Spectator Safety Management.
• Management of casual teams.
• Dispute / conflict management experience.
• A great supervisor, who can make things happen.
• An infectious can‑do approach.
• A passion to deliver the best fan experience through your teams.
• Thrives when it\’s buzzing and shows resilience in getting things done.

Bonus Points If You Have

• Experience already working as a Steward or in a live entertainment setting.
• A proactive, can‑do attitude.
• A love for live entertainment.
• NVQ Level 3 in Spectator Safety Management.
• ACT e‑learning.
• SCaN Awareness.

Why Join Us?

At Co‑op Live, our vision is to be the UK’s best music venue – for fans, for artists, for everyone. We believe that inclusivity drives creativity and innovation, and we’re committed to building a workplace that celebrates diversity.

If you’re ready to make a positive impact in live entertainment and help deliver unforgettable experiences for fans, we’d love to hear from you.

Our Inclusion Commitments

Our venue is for the fans, the artists, everyone! Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK! We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co‑op Live, come and get involved.

If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Employee Screening and Eligibility to Work

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful in your application, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.