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- Tasks: Support HR functions across hospitality, retail, and events while influencing strategic people decisions.
- Company: Join Oak View Group, a leader in revolutionising the live events industry.
- Benefits: Enjoy a competitive salary, private healthcare, gym discounts, and ongoing training.
- Other info: Hybrid role with opportunities for career growth in a certified great workplace.
- Why this job: Make a real impact in a dynamic environment with a clear path to leadership.
- Qualifications: 7+ years HR experience, strong hospitality background, and excellent communication skills.
The predicted salary is between 57000 - 64000 £ per year.
Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.
We're looking for an HR Business Partner to support a busy, multi-site, multi-functional organisation and act as a primary people contact for operational managers and stakeholders across hospitality, retail, sports and entertainment, events and corporate. This is a brand new role as our people team moves into a new era, adapting to suit a growing, evolving workforce. The role supports an employee population of over 4000 across multiple disciplines but has a strong hospitality lean - therefore it's essential the successful HR Business Partner has proven expertise in this sector. This is a strategic partnering role, not a transactional one. You’ll work as a trusted consultant to senior leaders, lead a small advisory team, and help shape the people experience across a busy, multi-site business. Hospitality or food and beverage experience is vital as you’ll need to understand this world from day one.
What You’ll Be Doing
- Business Partnering; act as a trusted HR consultant to operational leaders and senior stakeholders
- Influence people decisions at a strategic level — not just implement process
- Coach managers to build their own leadership capability
- Line manage two HR Advisors/Officers
- Provide guidance, development, and escalation support on complex casework
- Drive consistency and quality of HR across the organisation
- Proactively identify compliance risks, policy gaps, and people issues before they escalate
- Collaborate with Talent, L&D, and Reward to ensure joined-up, best-practice activity
- Oversee ER casework across the patch; personally manage complex or high-risk cases
- Use people data to surface trends and inform senior decision-making
- Produce and present insight that drives action, not just awareness
What We’re Looking For
- Substantial experience in hospitality, food and beverage, catering, or a high-volume consumer-facing environment is essential to this role.
- Proven HRBP or senior HR Generalist, operating beyond transactional HR
- 7+ years’ HR experience with clear progression to business partner level
- Experience managing or mentoring junior HR colleagues
- Strong ER background — confident handling complex, high-risk casework independently
- Track record of influencing and partnering with senior leaders
- CIPD Level 5 minimum; Level 7 advantageous
- Commercially aware, solutions-focused, and confident pushing back when needed
- An excellent communicator — credible at all levels
Good To Know
This role pays £57,000 – £64,000 DOE and comes with an excellent benefits package: private healthcare, corporate gym discount, enhanced parental leave, tech and EV schemes, F&B discounts, and ongoing training and development. Hybrid, WC2 office base with regular site travel across London. London-based or within easy reach of central London required. We’re a certified great place to work and we promote from within. For the right person, there’s a clear path toward senior-level people leadership.
Our Inclusion Commitments
OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we’d love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Human Resources Business Partner - Hospitality in London employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Business Partner - Hospitality in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality sector. Attend industry events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience in hospitality and how it aligns with their needs. Use specific examples to demonstrate your strategic thinking and problem-solving skills.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for the unexpected! In interviews, be ready to discuss complex casework scenarios and how you’ve handled them in the past. Think about your approach to coaching managers and influencing decisions at a strategic level – this is your time to shine!
We think you need these skills to ace Human Resources Business Partner - Hospitality in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of HR Business Partner in hospitality. Highlight your relevant experience and skills that align with the job description, especially your background in hospitality and people management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your experience makes you the perfect fit. Don’t forget to mention your strategic thinking and ability to influence at senior levels.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just responsibilities. Use metrics where possible to demonstrate your impact, like improving employee engagement or reducing turnover rates in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you receive updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Oak View Group
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge before the interview. Understand the latest trends in the industry, and be ready to discuss how your experience aligns with OVG's mission to revolutionise live events. This will show that you're not just a fit for the role, but also passionate about the sector.
✨Showcase Your Strategic Thinking
Since this is a strategic partnering role, prepare examples of how you've influenced people decisions at a senior level in the past. Think about specific situations where your input made a significant impact, and be ready to share these stories during the interview.
✨Demonstrate Your Coaching Skills
As you'll be coaching managers to build their leadership capabilities, come prepared with examples of how you've successfully mentored or developed others in previous roles. Highlight your approach to fostering growth and how it benefited the team or organisation.
✨Be Data-Driven
OVG values insight-driven decision-making, so be ready to discuss how you've used people data to inform strategies in the past. Prepare to talk about specific metrics you've tracked and how they influenced your recommendations or actions.