Event Staff | Part-Time | Canada Life Place in London

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Event Staff position is responsible for overseeing the safety and well-being of all individuals on the property. The role includes ensuring the premises are secure during events, conducting regular walks throughout your assigned area of the property, and interacting with employees, contractors, and guests to ensure a positive experience. You will be expected to respond to various situations in a calm, professional manner and assist in managing any disruptions on the premises. This role pays an hourly rate of $17.60-$18.60 CAD.

• Pension matching.

This position will remain open until August 14, 2026.

• Ensure that all building access points are properly secured when necessary.
• Perform routine walks through your assigned area of the property to assess and address any concerns.
• Respond promptly to emergency situations or disturbances, ensuring swift resolution.
• Maintain positive, professional interactions with staff, guests, and management at all levels.
• Safeguard the well-being of individuals on the property by addressing any issues proactively.
• Handle any disruptive individuals appropriately, with a focus on conflict resolution and positive outcomes.
• Work independently and use judgment to assess situations and respond accordingly.
• Provide clear, accurate directions when needed, particularly in emergency or urgent situations.

• Ontario Smart Serve certification required.
• 6 months to 1 year of experience in a similar environment, particularly in customer-facing roles.
• Ability to work with minimal supervision and make sound decisions.
• Strong customer service skills and professional demeanor.
• Excellent verbal, written, and interpersonal communication skills.
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours.
• Professional presentation, appearance, and work ethic.
• Comfort with using communication tools like two-way radios.
• Ability to interact effectively with guests, staff, and emergency personnel when necessary.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.