At a Glance
- Tasks: Assist in staging snacks and beverages while providing excellent customer service.
- Company: Join Oak View Group, a leader in live entertainment and venue management.
- Benefits: Earn $17.60-$18.60 CAD per hour with pension matching for part-time roles.
- Other info: Flexible hours with opportunities to learn and grow in a vibrant environment.
- Why this job: Be part of an exciting venue and create memorable experiences for guests.
- Qualifications: High school diploma preferred; SmartServe certification and positive attitude required.
The predicted salary is between 17.6 - 18.6 £ per hour.
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Concessions Stand Ambassador assists in the staging of all snack & beverage items within their assigned location. Ensures proper merchandising and rotating of product. Additionally, they will be interacting with guests and providing assistance in all transactions at self-checkout areas. Responsible for checking IDs according to Smart Serve laws. Must be able to maintain excellent attendance and be available to work on weekends. Must have a positive attitude and be able to work well on their own as well as with others. This role pays an hourly rate of $17.60-$18.60 CAD.
Benefits for Part-Time roles:
- Pension matching.
This position will remain open until October 23, 2026.
About the Venue
Canada Life Place opened in October of 2002 with a seating capacity of 9,036 for hockey and over 10,000 for concerts and other events. The venue not only strives to meet the needs of the community through diverse programming, but it also stands as a landmark of civic pride and community accessibility, promoting a sense of vibrancy and culture while also providing a wide range of public sports and entertainment. With a reputation and standard of excellence in the industry, Canada Life Place is a top stop for fans and performers alike. Canada Life Place is home to the London Knights of the Ontario Hockey League.
Responsibilities
- Assists in ensuring all snack & beverage products are fully stocked in designated locations.
- Responsible for maintaining stock and supply levels and communicating low-stock items to management.
- Listening and responding to customer requests or concerns.
- Responsible for maintaining a clean and organized workspace, including but not limited to disposal of garbage & cleaning dishes.
- Watch for theft and ensure that the fridges are being monitored at all times.
- Check guest’s ID in accordance with Smart Serve and Ontario laws to verify the minimum age requirement for the purchase of alcoholic beverages.
- Maintains sanitation, health, and safety standards in work areas.
Qualifications
- High school diploma or equivalent preferred.
- Must have SmartServe certification.
- Safe Food Handling Certificate.
- Previous experience in working with point-of-sale systems is an advantage.
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
- Positive attitude and willingness to adapt and learn.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Concession Stand Ambassador | Part-Time | Canada Life Place in London employer: Oak View Group
Oak View Group is an exceptional employer, offering a vibrant work culture in the heart of London where creativity and collaboration thrive. As a Chef de Partie, you will benefit from a competitive hourly wage, a balanced Monday to Friday schedule, and ample opportunities for professional growth within a supportive team environment, making it an ideal place for culinary enthusiasts to flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Concession Stand Ambassador | Part-Time | Canada Life Place in London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Oak View Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Concession Stand Ambassador | Part-Time | Canada Life Place in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Oak View Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Oak View Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Oak View Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Oak View Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Oak View Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
