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- Tasks: Deliver exceptional customer service at the stunning Little Ship Club.
- Company: Join Bovingdons, a leader in hospitality with a passion for unforgettable experiences.
- Benefits: Earn £12.21 - £13.50 per hour with flexible hours and a supportive team.
- Why this job: Gain valuable skills while working in a fabulous location with a friendly crew.
- Qualifications: Experience in customer service and a passion for helping others.
- Other info: Diversity is celebrated here; everyone is welcome to apply!
The predicted salary is between 12 - 14 £ per hour.
Part of Oak View Group (OVG), Bovingdons are a renowned name in the hospitality industry with great expertise operating within historic buildings. Bovingdons are committed to delivering exceptional experiences to our valued clients. With great produce, stunning venues, and a dedicated team, we deliver unforgettable experiences - from innovative menus to exceptional service, Bovingdons go above and beyond to exceed expectations.
Role Purpose
Club and events Front of house team member - Little Ship Club, EC4R 3TB £12.21 - £13.50 per hour, depending on experience. Flexible approach to working - approx 30 hours per week. We’re looking for a front of house team member to help deliver exceptional customer service at the fabulous Little Ship Club. This is a fantastic opportunity to work with a lovely team, in a fabulous location, and to gain some great skills and experience.
The ideal candidate will have experience in a similar role, be willing to help back of house and in the kitchen when required. This role is Monday - Friday but some evening work may be required for events. Good English, both written and spoken, is essential, as is a passion for attentive and efficient customer service.
Our Inclusion Commitments: RHC is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we’d love to hear from you. If you need any additional support or adjustments with your application, let us know and we will work with you to ensure you have everything you need.
Employee Screening and Eligibility to Work: As part of the recruitment process, you will need to prove your eligibility to work in the UK. All applicants will receive a response.
Clubs & Events Team Member in London employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clubs & Events Team Member in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the Little Ship Club. Familiarising yourself with the space shows your enthusiasm and helps you chat about how you can contribute to the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will help you stand out during the interview and show that you’re all about delivering exceptional service.
✨Tip Number 3
Be flexible and ready to adapt! Since the role involves both front of house and back of house duties, highlight your willingness to jump in wherever needed. It’s all about teamwork, and we love candidates who can roll with the punches!
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to show your commitment to joining our fabulous team at Bovingdons.
We think you need these skills to ace Clubs & Events Team Member in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about delivering exceptional experiences, just like we do at Bovingdons!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in hospitality or similar roles. We love seeing how your background aligns with what we’re looking for, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written English is spot on and easy to read. This will help us get a good sense of who you are!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Oak View Group
✨Know the Venue Inside Out
Before your interview, take some time to research the Little Ship Club and its history. Familiarise yourself with its unique features and the type of events they host. This will show your genuine interest in the role and help you connect your answers to the venue's ethos.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your passion for providing great service, which is key for this role.
✨Be Ready for Teamwork Questions
Since this role involves working closely with a team, be prepared to discuss your teamwork skills. Think of examples where you collaborated effectively with others, especially in a fast-paced environment. Highlight how you can support both front of house and back of house operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, upcoming events, or how they measure success in customer service. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
