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- Tasks: Lead daily café operations and ensure exceptional customer experiences.
- Company: Join Bovingdons, a top hospitality name in London with a focus on quality.
- Benefits: Enjoy 50% off in cafés, free lunch on shift, and ongoing training.
- Why this job: Be part of a supportive team that values diversity and community engagement.
- Qualifications: Proven leadership in hospitality and a passion for food and service.
- Other info: Great career growth opportunities in an engaging work environment.
The predicted salary is between 28000 - 40000 £ per year.
Part of Oak View Group (OVG), Bovingdons are a renowned name in the hospitality industry with great expertise operating within historic buildings. As one of the top hospitality companies in London, we are committed to delivering exceptional experiences to our valued clients.
The café manager is crucial to the success of the venue, overseeing all aspects of the business, from managing staff to ensuring customers feel satisfied with their experience. We are looking for a proven leader with management experience in the hospitality industry who is not only passionate about quality and customer experience but also excels in team development. You should resonate with our values around diversity and inclusion and supporting the local community, while recognising the critical importance of efficient processes and strategic planning.
Responsibilities:
- Oversee daily café operations, ensuring exceptional customer service and food quality standards
- Manage inventory, procurement, and supplier relationships to maintain cost-effective operations
- Develop and implement efficient service and look after our amazing team
- Ensure compliance with health and safety regulations, food hygiene standards
- Maintain high standards of customer service
- Handle customer feedback and complaints professionally and effectively
Experience in a similar role is essential, as are excellent communication skills, ability to lead and manage a team and a passion and love of food and customer service.
What’s in it for you?
- 50% discount in our cafés
- Employee Assistance Programme
- Free lunch on shift
- An engaging & supportive work environment
- Ongoing training programme and development opportunities
Our Inclusion Commitments:
We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Bovingdons.
If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.
Café Manager - Nonsuch Pantry in London employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Manager - Nonsuch Pantry in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Bovingdons. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your passion! When you get the chance to meet potential employers, whether at a job fair or an informal coffee, let your love for food and customer service shine through. It’s all about making that personal connection.
✨Tip Number 3
Prepare for the interview by researching Bovingdons and their values. Think about how your experience aligns with their commitment to quality and community. We want to see that you’re not just a fit for the role, but for the company culture too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Nonsuch Pantry.
We think you need these skills to ace Café Manager - Nonsuch Pantry in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about customer experience and quality service. Share specific examples that highlight your love for the industry.
Tailor Your CV: Make sure your CV is tailored to the Café Manager role. Highlight your management experience and any relevant skills that match the job description. We’re looking for someone who resonates with our values, so don’t be shy about showcasing your commitment to diversity and inclusion!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Nonsuch Pantry!
How to prepare for a job interview at Oak View Group
✨Know Your Café Inside Out
Before the interview, make sure you research Nonsuch Pantry and its offerings. Familiarise yourself with their menu, values, and any recent news or events. This shows your genuine interest in the role and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a café manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed staff, resolved conflicts, or improved team performance. Highlight how you foster a positive work environment.
✨Emphasise Customer Experience
Bovingdons values exceptional customer service, so be ready to discuss how you've gone above and beyond for customers in previous roles. Share specific stories that illustrate your commitment to quality service and how you handle feedback or complaints.
✨Align with Their Values
Familiarise yourself with Bovingdons' commitment to diversity, inclusion, and community support. Be prepared to discuss how your personal values align with theirs and how you can contribute to creating an inclusive environment in the café.
