Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead exceptional hospitality experiences at Leicester City FC events and ensure top-notch service.
- Company: Join Oak View Group, a pioneer in revolutionising live events and hospitality.
- Benefits: Enjoy enhanced holidays, learning opportunities, free meals, and social events.
- Other info: Flexible hours, exciting career growth, and a culture of teamwork and professionalism.
- Why this job: Make a real impact in a vibrant stadium environment with dynamic team operations.
- Qualifications: Strong people management skills and experience in large-scale hospitality operations.
The predicted salary is between 32500 - 32500 £ per year.
Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.
About the Venue
Leicester City FC is a modern, high‑quality stadium environment that delivers impressive hospitality spaces, from premium lounges to vibrant matchday suites. With a lively atmosphere and versatile event areas, it offers an exciting setting for both exceptional guest experiences and dynamic team operations.
Role Purpose
- Leading the delivery of exceptional hospitality experiences across all matchday and non-matchday events, ensuring service excellence, operational efficiency, and a culture of world-class guest engagement.
- You will be instrumental in developing and implementing a hospitality programme that reflects the stadium’s premium standards and brand values, driving both customer satisfaction and commercial growth.
- Overseeing the smooth delivery of matchday and non-matchday hospitality operations, ensuring consistency and quality.
- Recruiting, training, and motivating hospitality teams to deliver outstanding service across all venues and events.
- Developing structured career progression pathways and training programmes for all hospitality roles.
- Fostering a culture of professionalism, teamwork, and continuous improvement.
- Leading by example, maintaining visibility across all hospitality areas during events.
What we're looking for
- Strong people management skills and communication skills.
- Proven experience in large-scale hospitality or stadium operations.
- Flexible approach to working hours and event schedules.
- Proactive and team-oriented approach.
- Ability to work independently and handle confidential matters.
Good to know:
This role involves a flexible working pattern which may include some evenings and weekends — that's the nature of the stadia world. You'll need to be comfortable with that, and with the idea that no two weeks look the same. This role pays £32,500 per annum and is based on site at Leicester City Football Club.
Benefits:
- Enhanced holiday entitlement
- Learning and Development opportunities
- Pension Scheme
- Staff social events throughout the year
- Free meals on duty
- Gifts for colleagues becoming new parents & getting married
- Celebration on big birthdays
- Employee Assistance Programme
- Referral Scheme
- Corporate Gym Discount
Our Inclusion Commitments
This is a fantastic opportunity to join the dedicated team at The Brewery that offers excellent opportunities for career development and progression. The Brewery is an Equal Opportunities Employer.
Employee Screening and Eligibility to Work
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Hospitality Manager in Leicester employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in Leicester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up and shine! If you can, visit venues where you’d love to work, like Leicester City FC. Engage with staff, ask questions, and show your enthusiasm for their hospitality culture. This can make a lasting impression and could lead to job opportunities.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Oak View Group, and express your interest in potential roles. A well-timed email can set you apart from the crowd.
✨Tip Number 4
Apply through our website! We’ve got loads of exciting opportunities waiting for you. Make sure your application reflects your passion for hospitality and showcases your experience in delivering exceptional guest experiences. Let’s get you that dream job!
We think you need these skills to ace Hospitality Manager in Leicester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for hospitality shine through! We want to see how your passion aligns with our mission to revolutionise the live events industry.
Tailor Your Experience: Make sure to highlight your relevant experience in large-scale hospitality or stadium operations. We love seeing how your background can contribute to delivering exceptional guest experiences at Leicester City FC.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Remember, we’re looking for strong communication skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Oak View Group
✨Know Your Venue
Before the interview, do your homework on Leicester City FC and its hospitality offerings. Familiarise yourself with their matchday experiences and non-matchday events. This will show your genuine interest in the role and help you discuss how you can enhance their current operations.
✨Showcase Your People Skills
As a Hospitality Manager, strong people management skills are crucial. Prepare examples of how you've successfully led teams in the past, focusing on training, motivation, and creating a positive work culture. Be ready to discuss how you handle conflicts and ensure service excellence.
✨Flexibility is Key
Given the nature of the role, be prepared to talk about your flexible approach to working hours. Share experiences where you've adapted to changing schedules or unexpected challenges during events. This will demonstrate your readiness for the dynamic environment of stadium operations.
✨Emphasise Continuous Improvement
Discuss your commitment to fostering a culture of continuous improvement within hospitality teams. Bring up any initiatives you've implemented in previous roles that enhanced guest engagement or operational efficiency. This aligns perfectly with OVG's dedication to setting new standards.