Front of house waiting staff
Front of house waiting staff

Front of house waiting staff

London Full-Time 27300 - 36400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Front of House Waiter/Waitress, serving food and drinks with a smile.
  • Company: Oak View Group leads in venue management and premium hospitality for live events.
  • Benefits: Enjoy £13.85 per hour, meals on duty, and 40% discount at selected restaurants.
  • Why this job: Be part of a vibrant community, gain exceptional training, and enjoy regular food tastings.
  • Qualifications: Experience in food or retail is a plus, but personality and attitude matter most.
  • Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.

The predicted salary is between 27300 - 36400 £ per year.

Overview

Join to apply for the Front of house waiting staff role at Oak View Group

About the venue

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Our client roster includes influential, high-attendance arenas, convention centers, music festivals, performing arts centers, and cultural institutions.

22 Bishopsgate is a new type of workplace designed to support a diverse, connected community. The Market is the foodie heart of 22B, housing two coffee bars, a collection of food counters, an all-day restaurant, outdoor and indoor bars, and a catered events space.

Role purpose

Casual contract
£13.85 per hour
FOH waiter / waitress

We are looking to add to our brilliant team of Food and Beverage Assistants – the bright, smiley faces that keep 22B moving. You’ll need to wear a few different hats – helping with breakfast, making coffees and general front of house responsibilities. Whether familiar faces or visitors to the site, you’ll bring personality and passion to the role.

Who we are looking for

We’d love it if you had some experience of working with food and/or retail but we’re open to all backgrounds and levels of experience – attitude and personality are way more important.

What’s in it for you

  • Exceptional training, on and off the job.
  • Regular food and drink tastings.
  • Meals on duty.
  • Brilliant employee recognition programs, incentives and rewards.
  • Cross exposure to the wider business and events in London and beyond.
  • Employee Assistance Programme, 24/7
  • 40% discount at selected RHC restaurants and bars.

Inclusion commitments

Our venue is for the fans, the artists, everyone. Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK. We believe inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.

If you require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need.

We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.

Employee screening and eligibility to work

We recognise the importance of safeguarding. Depending on the role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview. If successful, you will be required to provide eligibility to work evidence in line with the ‘Eligibility to Work in the UK’ requirements.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Management and Manufacturing
  • Industries: Entertainment Providers

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Front of house waiting staff employer: Oak View Group

Oak View Group is an exceptional employer, offering a vibrant work culture at 22 Bishopsgate that prioritises inclusivity and community engagement. With competitive pay, comprehensive training, and unique perks like food tastings and discounts, employees are empowered to grow within the dynamic live event industry while enjoying a supportive environment that values personality and passion.
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Contact Detail:

Oak View Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of house waiting staff

✨Tip Number 1

Familiarise yourself with the venue and its offerings. Knowing the different food counters, coffee bars, and the all-day restaurant will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Showcase your personality! Since attitude and passion are key for this role, think of ways to demonstrate your enthusiasm for customer service during any interactions you have with the team or in your interview.

✨Tip Number 3

Network with current employees if possible. Engaging with those already working at Oak View Group can provide you with insider tips and may even lead to a referral, which can significantly boost your chances of landing the job.

✨Tip Number 4

Be prepared to discuss your flexibility and willingness to learn. As a Front of House staff member, being adaptable is crucial, so highlight any past experiences where you've successfully handled multiple tasks or adapted to new situations.

We think you need these skills to ace Front of house waiting staff

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Multitasking
Basic Food and Beverage Knowledge
Positive Attitude
Adaptability
Problem-Solving Skills
Cash Handling
Sales Skills
Ability to Work Under Pressure
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights any relevant experience in food and beverage service or retail. Even if you don't have direct experience, emphasise transferable skills such as customer service, teamwork, and communication.

Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention why you want to work at Oak View Group and how you can contribute to their vibrant team at 22 Bishopsgate.

Showcase Your Attitude: In your application, convey your enthusiasm and positive attitude. Oak View Group values personality over experience, so let your character shine through in your writing.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.

How to prepare for a job interview at Oak View Group

✨Show Your Personality

As a Front of House waiting staff member, your personality is key. Be sure to showcase your enthusiasm and friendliness during the interview. Smile, engage with the interviewer, and let your passion for customer service shine through.

✨Demonstrate Flexibility

This role requires wearing multiple hats, so highlight your ability to adapt to different tasks. Share examples from past experiences where you successfully handled various responsibilities or worked in fast-paced environments.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as dealing with difficult customers or managing busy periods. Think of relevant examples beforehand to demonstrate your problem-solving skills and customer service approach.

✨Research the Venue

Familiarise yourself with Oak View Group and the 22 Bishopsgate venue. Understanding their values, services, and the type of clientele they attract will help you tailor your responses and show genuine interest in the role.

Front of house waiting staff
Oak View Group

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