At a Glance
- Tasks: Lead floor teams and ensure guests have an unforgettable experience at Mamma Mia! The Party.
- Company: Join a vibrant venue combining musical theatre and Greek dining.
- Benefits: Enjoy competitive pay, training opportunities, and discounts at selected restaurants.
- Other info: Flexible hours with late finishes; perfect for night owls!
- Why this job: Be part of an exciting team and create memorable moments for guests.
- Qualifications: Experience in high-volume service and leadership is preferred.
The predicted salary is between 15 - 16 £ per hour.
About the Venue
Mamma Mia! The Party is a unique combination of ABBA inspired musical theatre and Greek banquet – all within an elaborate setting specifically designed to entertain over 500 guests per show.
Role Purpose
Salary - £15.75 / Hour. Immersive musical theatre and dining experience. High volume, banqueting style service.
Responsibilities
- You’ll lead floor teams, deliver pre‑service briefings, manage special requests, liaise with the kitchen team and managers, and coordinate your teams of waiters and runners to give each and every guest the best experience imaginable.
- You’ll be an ambassador for RHC and build a strong relationship with our client, the production, security, building management and other stakeholders; and be a point of contact for potential guests passing by.
- The Head Waiter will need to be a guest relations superstar – giving resolutions to any queries or special requests the guests may have.
Qualifications
We are open to all backgrounds and levels of seniority but ideally, you’ll have proven experience in high quality restaurants, events or bars, working with high volumes of customers as a team leader or similar.
We will only engage with candidates over 18, that can commit to weekends and late finishes (post‑midnight) / with access to the O2 in North Greenwich.
Benefits
- Amazing training and progression opportunities, internally and externally.
- Cross exposure to our events business in London and beyond.
- Delicious food on duty.
- Uniform provided.
- 40% discount in selected RHC restaurants and bars.
- £300 refer a friend bonus.
- Corporate gym discount.
- Employee Assistance Helpline, 24/7.
Inclusion Commitments
OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we’d love to hear from you.
Floor Supervisor - Mamma Mia! The Party employer: Oak View Group
Oak View Group is an exceptional employer, offering a vibrant work culture in the heart of London where creativity and collaboration thrive. As a Chef de Partie, you will benefit from a competitive hourly wage, a balanced Monday to Friday schedule, and ample opportunities for professional growth within a supportive team environment, making it an ideal place for culinary enthusiasts to flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Supervisor - Mamma Mia! The Party
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We think you need these skills to ace Floor Supervisor - Mamma Mia! The Party
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
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Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Oak View Group specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Oak View Group
✨Know Your Manufacturing Processes
Before you walk into the interview with Oak View Group, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
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Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
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In a full-time role, companies like Oak View Group value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
