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- Tasks: Lead daily café operations and ensure exceptional customer service.
- Company: Join Bovingdons, a top hospitality name in London with a focus on quality.
- Benefits: Enjoy 50% discount, free lunch, and ongoing training opportunities.
- Why this job: Make a real impact in a vibrant café environment while developing your leadership skills.
- Qualifications: Proven management experience in hospitality and a passion for customer service.
- Other info: Inclusive workplace committed to diversity and community support.
The predicted salary is between 33600 - 47040 £ per year.
Part of Oak View Group (OVG), Bovingdons are a renowned name in the hospitality industry with great expertise operating within historic buildings. As one of the top hospitality companies in London, we are committed to delivering exceptional experiences to our valued clients.
The café manager is crucial to the success of the venue, overseeing all aspects of the business, from managing staff to ensuring customers feel satisfied with their experience.
We are looking for a proven leader with management experience in the hospitality industry who is not only passionate about quality and customer experience but also excels in team development. You should resonate with our values around diversity and inclusion and supporting the local community, while recognising the critical importance of efficient processes and strategic planning.
Responsibilities:- Oversee daily café operations, ensuring exceptional customer service and food quality standards
- Manage inventory, procurement, and supplier relationships to maintain cost-effective operations
- Develop and implement efficient service and look after our amazing team
- Ensure compliance with health and safety regulations, food hygiene standards
- Maintain high standards of customer service
- Handle customer feedback and complaints professionally and effectively
Experience in a similar role is essential, as are excellent communication skills, ability to lead and manage a team and a passion and love of food and customer service.
If that sounds like you, then we would love to hear from you.
What’s in it for you?- 50% discount in our cafés
- Employee Assistance Programme
- Free lunch on shift
- An engaging & supportive work environment
- Ongoing training programme and development opportunities
We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds.
If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.
Café Manager - Nonsuch Pantry employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Manager - Nonsuch Pantry
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Bovingdons. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your passion for food and customer service shine through. We love seeing candidates who are genuinely excited about the role.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the café and its team. This shows us that you’re not just interested in the job, but also in being part of our community and culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for joining our amazing team at Nonsuch Pantry.
We think you need these skills to ace Café Manager - Nonsuch Pantry
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating exceptional customer experiences and how you can bring that passion to our café.
Tailor Your CV: Make sure your CV is tailored to the Café Manager role. Highlight your management experience and any relevant skills that align with our values around diversity, inclusion, and community support. We want to know how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Nonsuch Pantry.
How to prepare for a job interview at Oak View Group
✨Know Your Café Inside Out
Before the interview, make sure you research Nonsuch Pantry and its offerings. Familiarise yourself with their menu, values, and any recent news. This shows your genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Café Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed staff in the past, resolved conflicts, or improved team performance. Be ready to discuss your approach to team development and inclusivity.
✨Customer Service is Key
Highlight your passion for exceptional customer service. Think of specific instances where you went above and beyond for customers or handled complaints effectively. This will resonate well with their commitment to delivering unforgettable experiences.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the café's operations, team culture, and future goals. This not only shows your enthusiasm but also helps you assess if this role aligns with your career aspirations.
