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For Companies At a Glance
- Tasks: Supervise café operations, lead the team, and ensure exceptional customer service.
- Company: Join Bovingdons, a top hospitality name in London, known for unforgettable experiences.
- Benefits: Enjoy 50% off in cafés, free lunch on shift, and ongoing training opportunities.
- Why this job: Be part of a supportive team in a vibrant café culture with a passion for food.
- Qualifications: Experience in a similar role, excellent communication skills, and a love for customer service.
- Other info: Inclusivity is key; we welcome diverse backgrounds and support all applicants.
The predicted salary is between 24000 - 36000 £ per year.
Oak View Group
Part of Oak View Group (OVG), Bovingdons are a renowned name in the hospitality industry with great expertise operating within historic buildings.
As one of the top hospitality companies in London, we are committed to delivering exceptional experiences to our valued clients. With great produce, stunning venues, and a dedicated team, we deliver unforgettable experiences – from innovative menus to exceptional service, we go above and beyond to exceed expectations.
About the Venue
We are looking for a Café Supervisor to work at Flotsam & Jetsam in Clapham. Flotsam & Jetsam is a neighbourhood café near Clapham (on Wandsworth Common) offering delicious coffee, all-day brunch, and freshly baked pastries in a cosy part of south west London.
Role Purpose
The ideal Café Supervisor will need to be professional, outgoing, have a flexible approach to working and work well in a fast-paced environment.
Experience in a similar role is essential, as are excellent communication skills, ability to lead and manage a team and a passion and love of food and customer service.
If that sounds like you, then we would love to hear from you.
What\’s in it for you?
50% discount in our cafés
Employee Assistance Programme
Free lunch on shift
An engaging & supportive work environment
Ongoing training programme and development opportunities
Our Inclusion Commitments
We believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Bovingdons.
If you do require any additional support or reasonable adjustments to support your application, please let us know and we will work with you to ensure you have everything you need. We will consider applications from all candidates who are able to demonstrate the required skills necessary to fulfil the role.
Employee Screening and Eligibility to Work
As part of the recruitment process, you will need to provide evidence of your right to work in the UK
Bovingdons Cafe Supervisor employer: Oak View Group
Contact Detail:
Oak View Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bovingdons Cafe Supervisor
✨Tip Number 1
Familiarise yourself with the café's menu and offerings. Knowing the ins and outs of what Flotsam & Jetsam serves will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed a team in previous roles. Be ready to discuss specific situations where you motivated staff or improved service quality.
✨Tip Number 3
Demonstrate your passion for customer service by sharing stories of exceptional service experiences you've provided in the past. This will help convey your commitment to delivering unforgettable experiences.
✨Tip Number 4
Research Bovingdons' values and inclusion commitments. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits into their culture.
We think you need these skills to ace Bovingdons Cafe Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly any supervisory roles. Emphasise your communication skills and ability to manage a team, as these are key for the Café Supervisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific experiences that demonstrate your ability to work in a fast-paced environment and lead a team effectively.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as leadership, customer service, and adaptability. Use examples from your previous roles to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Oak View Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what you love about working in cafés and how you strive to create exceptional experiences for customers.
✨Demonstrate Leadership Skills
As a Café Supervisor, you'll need to lead a team effectively. Prepare to discuss your previous experience managing staff, resolving conflicts, and motivating your team to deliver outstanding service.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess your ability to handle busy periods. Think of examples where you've successfully managed high-pressure situations and maintained excellent service standards.
✨Know the Menu Inside Out
Familiarise yourself with the café's offerings, including any unique dishes or drinks. Being knowledgeable about the menu will not only impress your interviewers but also show your commitment to the role.
