Retail Sales Advisor - Warrington

Retail Sales Advisor – Warrington

Join Oak Furnitureland as a Retail Sales Advisor. You will be the face of the company, offering customers an exceptional experience by helping them choose the perfect pieces of furniture and accessories from our extensive product range.

We reward our high performance with an industry‑leading, uncapped commission scheme and support success through a \”One Team\” mentality, mentorship and extensive learning and development. Your work will have a direct impact on key customer metrics such as Net Promoter Score and Trustpilot.

The Person

• Builds trusting relationships through friendly, professional communication.
• Demonstrates advanced questioning techniques and active listening to uncover customer needs.
• Communicates persuasively with authenticity and influences decisions.
• Shows intrinsic motivation to exceed performance targets and takes personal accountability while supporting colleagues.
• Keeps product knowledge up to date, embraces a growth mindset and owns personal development.
• Fosters an inclusive, supportive approach, showing genuine interest in colleagues, customers and the business.

Benefits

• Uncapped commission of up to 4% on all sales.
• Competitive salary reviewed annually.
• Pension: 4% employee contribution matched by the company.
• Life assurance: free cover of a minimum of two times salary up to age 65.
• 28 days statutory holiday per year (pro‑rated if part‑time).
• Birthday: an additional day off to celebrate your birthday.
• One weekend off every six.
• Employee discount on all Oak Furnitureland products after successful completion of probation.
• Ongoing development to support future internal career advancement.
• Employee Assistance Programme with telephone and face‑to‑face counselling services.
• My Rewards Programme offering discounts on restaurants, supermarkets, entertainment and holidays.
• Free on‑site parking at all locations.

Our Company

Oak Furnitureland has been built on quality, affordability and a commitment to deliver beautiful, real‑home furniture. With nearly half a million orders a year, a strong focus on customer service and in‑house delivery crews, we are proud of our reputation, highlighted by the Sunday Times Fast Track list and numerous magazine features.

We champion diversity and inclusion, believing that a varied workforce enhances outcomes for all. We are committed to fairness in hiring and welcome adjustments for candidates needing support during the selection process.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

Furniture and Home Furnishings Manufacturing