At a Glance
- Tasks: Lead daily warehouse operations, ensuring efficiency and safety while meeting performance targets.
- Company: Join a dynamic team at a leading distribution depot in Swindon.
- Benefits: Enjoy employee discounts, life assurance, extra holiday for your birthday, and a pension scheme.
- Other info: Great opportunities for career growth and continuous improvement.
- Why this job: Make a real impact by driving operational excellence and developing your team.
- Qualifications: Experience in warehouse management and strong leadership skills required.
The predicted salary is between 40500 - 49500 £ per year.
We're looking for an experienced Shift Operations Manager to work in our distribution Depot in Swindon.
You will work a weekly rotating shift pattern from 6am till 2pm and 2pm till 10pm and there may be some requirement to also work nights to cover the other Shift Manager. (10pm till 6am).
The Warehouse Shift Operations Manager is responsible for overseeing daily operations during their assigned shift.
They are responsible for ensuring operational excellence while meeting key performance indicators (KPIs) related to productivity, safety, customer service, and compliance.
The focus will be on driving efficiency and delivering a cost-effective, customer-centric distribution solution.
Shift Operations Managers are responsible for managing and developing their team, implementing process improvements, and ensuring that all warehouse activities align with performance standards.
- CORE RESPONSIBILITIES
- Operational
- Performance
Management: Oversee daily warehouse operations, ensuring KPIs related to productivity, accuracy, and efficiency are consistently met.
This includes tracking order fulfilment rates, pick accuracy, on-time delivery, and other critical operational targets.
- Cost Control & Budget
Management: Take responsibility for controlling operational costs within the shift's budget.
Monitor and analyse cost-related KPIs, including labour costs, overtime, material handling expenses, and equipment utilisation.
Identify cost-saving opportunities and implement strategies to optimise resource allocation while maintaining performance standards.
- Team Leadership & Goal
Setting: Lead the shift team by setting clear operational goals and KPIs.
Monitor individual and team performance against these metrics to ensure targets, such as productivity rates, inventory accuracy, and safety compliance, are consistently achieved.
- Resource Management: Ensure the warehouse is staffed with appropriately skilled resources and equipped with the necessary tools to meet operational demands.
- Health & Safety
Compliance: Ensure all warehouse activities are carried out in compliance with health and safety standards.
Track safety-related KPIs (e. g., accident rates, safety audits) and implement proactive measures to address potential risks.
Foster a safe working environment for all warehouse colleagues.
- Operational
- Task
Execution: Oversee the execution of all warehouse tasks, including picking, dispatch, loading, unloading, put away, returns, and waste management, with a focus on meeting KPIs such as turnaround times, order accuracy, and processing efficiency.
- KPI Tracking & Reporting: Continuously monitor and report on key performance metrics.
Provide daily and weekly activity reports on warehouse performance, highlighting areas for improvement or concern, and work with management to address them.
- Continuous
Improvement: Identify and implement process improvements to drive efficiency, reduce operational costs, and enhance customer satisfaction while ensuring KPIs are met.
Focus on streamlining activities and eliminating inefficiencies.
- Team Development & Performance: Motivate, inspire, and develop your team to meet KPIs.
- Training & Upskilling: Ensure the team receives relevant training to enhance performance and align with operational KPIs.
- Strategic Management & Planning: Collaborate with senior management to develop and implement strategic plans that align warehouse operations with long-term business goals.
- Regular Meetings & Presentations to
- Senior
Leadership: Conduct regular meetings with senior leadership teams to present warehouse performance data, discuss operational challenges, and propose solutions for improvement.
SKILLS AND EXPERIENCE
- Warehouse/Distribution Experience: Proven experience in managing or working within a warehouse or distribution environment with a strong focus on KPIs
- Leadership & Communication
Skills: Strong leadership abilities with a proven track record of motivating and managing teams to meet operational KPIs.
Excellent communication skills to ensure alignment with business objectives and performance standards.
- Performance
Management: Experience in setting, monitoring, and achieving KPIs, with a focus on improving operational metrics such as pick/pack times, dispatch accuracy, and budgeting.
- IT & Systems
Proficiency: Strong knowledge of Warehouse Management Systems (WMS) and other relevant software to track warehouse operations and KPIs.
Ability to generate reports and analyse data to identify trends and areas for improvement.
- Customer-Focused: A strong commitment to meeting customer expectations by consistently achieving high standards of service, accuracy, and timeliness.
- Adaptability & Problem Solving: Ability to adapt to changing demands, manage shifting priorities, and meet deadlines while maintaining operational performance.
- Health & Safety
Knowledge: In-depth understanding of relevant health and safety legislation and best practices, with a focus on driving safety KPIs such as accident reduction, compliance rates, and incident investigations.
BENEFITS
- Employee discount: amazing discounts available on all Oak Furnitureland products after successful completion of probation
- Life assurance: free cover of a minimum of two times your annual salary up to the age of 65
- 20 days holiday per year plus bank holidays
- Birthday: an additional day off for you to celebrate your birthday
- Pension: 4% employee contribution matched by the company
- Employee Assistance Programme: gives all employees access to both telephone and face-to-face counselling services
- My Rewards Programme: offers discounts on everything from restaurants and supermarkets, to entertainment and holidays
- Free on-site parking
- #J-18808-Ljbffr
Shift Operations Manager in Swindon employer: Oak Furnitureland
Oak Furnitureland is an exceptional employer, offering a dynamic work environment in Bolton where you can thrive as a Retail Sales Advisor. With uncapped commission potential and a strong focus on employee development, you'll enjoy comprehensive benefits and the chance to grow within a supportive team that values your contributions. Join us to be part of a rewarding journey that prioritises both your success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Operations Manager in Swindon
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Oak Furnitureland and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Oak Furnitureland!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Oak Furnitureland keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Shift Operations Manager in Swindon
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Oak Furnitureland:This is your chance to really connect with the team at Oak Furnitureland. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Oak Furnitureland
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Oak Furnitureland.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Oak Furnitureland that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Oak Furnitureland. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
