At a Glance
- Tasks: Manage finance queries and assist customers with their finance orders.
- Company: A leading retail furniture company with a supportive finance team.
- Benefits: Employee discounts, life assurance, pension plan, and hybrid working options.
- Why this job: Join a dynamic team and help customers while developing your finance skills.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Flexible weekend hours and great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A retail furniture company is seeking a Customer Finance Administrator to join their Finance team in Swindon. The role involves managing finance-related queries, assisting customers with their finance orders, and handling calls and emails.
Applicants should have strong communication skills, experience in customer service, and the ability to work under pressure.
Benefits include employee discounts, life assurance, and a pension plan. Opportunity for hybrid working available post-training.
Customer Finance Specialist - Hybrid & Weekend Flex in Swindon employer: Oak Furnitureland
Contact Detail:
Oak Furnitureland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Finance Specialist - Hybrid & Weekend Flex in Swindon
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves handling customer queries, being able to articulate your thoughts clearly will set you apart. Try role-playing common scenarios with a friend.
✨Tip Number 3
Don’t underestimate the power of follow-ups. After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm.
✨Tip Number 4
Apply through our website! We want to see your application directly, and it makes it easier for us to keep track of your progress. Plus, you’ll get updates straight from the source!
We think you need these skills to ace Customer Finance Specialist - Hybrid & Weekend Flex in Swindon
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role involves managing finance-related queries, make sure to highlight your strong communication skills in your application. We want to see how you can effectively assist customers with their finance orders!
Tailor Your Experience: When you're writing your application, focus on your previous customer service experience. We love seeing how you've handled pressure and resolved issues in the past, so don’t hold back!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, especially when it comes to handling calls and emails. Make it easy for us to see why you’re a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our Finance team!
How to prepare for a job interview at Oak Furnitureland
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Finance Specialist. Brush up on finance-related queries and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples from your past experiences where you effectively handled customer queries or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Stay Calm Under Pressure
The ability to work under pressure is crucial. Think of times when you've successfully managed stressful situations and be ready to share those stories. This will demonstrate your resilience and problem-solving skills to the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or the training process for hybrid working. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.